Hello BBWare, we are sorry to learn that your recent experience with our OREO Chocolate Crème Sandwich Cookies did not meet your expectations, especially regarding the taste (change in taste). Our feedback is important to us, and we will forward it to our quality assurance team for evaluation. Should you wish to discuss this matter further, we invite you to reach out to us at 855-536-6946. Alternatively, for online assistance, please feel free to connect with us on Facebook or send a text to 1-864-581-2463. Our team is ready to assist you from Monday to Friday, 9 AM to 6 PM EST. For a better experience, kindly mention the reference number S-15222113 when you contact us. Thank you for bringing this to our attention.