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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,520 ratings2,396 reviews
  1. 5 stars86% (5,625)
  2. 4 stars8% (521)
  3. 3 stars3% (170)
  4. 2 stars1% (67)
  5. 1 star2% (137)

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Showing 811-820 of 2,396 reviews
Jan 9, 2025
Reviewer name: Anniee
5 out of 5 stars
5 out of 5 stars review

Nice!

I purchased the towels after using some at a relatives house. They are very nice and absorbant. The wash clothes look slightly different in color from the towels. I bought several colors. Love them

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May 15, 2019
Reviewer name: SgtB
3 out of 5 stars
3 out of 5 stars review

Love these towels, but where did Navy color go?

I planned to get more of these navy towels, and suddenly they don't carry them. Why keep some of these niche colors and get rid of a staple like navy blue?

Helpful?7316U03O1B4217981857440
Sep 24, 2019
Reviewer name: lindy
2 out of 5 stars
2 out of 5 stars review

Disappointed!

Ordered "sunburn" color which according to color chart looked salmon color. The towels are BRIGHT ORANGE. Not going to work with my decor but don't want the hassle of returning them.

Helpful?7316U03O1B4217981857440
Mar 8, 2025
Reviewer name: stolasa
1 out of 5 stars
1 out of 5 stars review

Buyer Beware!

I loved the ones that I bought a couple of years ago. So, I recently bought a couple of more. I was so disappointed when I realized that they significantly decreased the size of these. I doubt I will be buying these again.

Helpful?7316U03O1B4217981857440
reply from Member's Mark Team

We're sorry to learn you are unhappy with your purchase, stolasa. Please know you can return the towel for a full refund with the Member's Mark 100% Satisfaction Guarantee.

May 6, 2023
Reviewer name: Lora
5 out of 5 stars
5 out of 5 stars review

Great Towels!

You can’t beat these towels. They are soft, fluffy and wash nicely. You don’t get those pulled stringy threads on them. They are large in size and very absorbent. Highly recommend.

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Jul 21, 2017
Reviewer name: Sherry
2 out of 5 stars
2 out of 5 stars review

Mine hit a snag

I wanted to love these towels, as they were such a good bargain at Sam's Club. The problem is, even though I haven't had an issue with fading, and they are definitely fluffy, it seems that every one of my towels has loops of thread coming loose.

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Jul 29, 2025
Reviewer name: Memman1
5 out of 5 stars
5 out of 5 stars review

Wow. Fantastic towel, size and feel.

Might be the finest towel I have ever bought. One caution, when removing the Member Mark tag, cut that plastic retainer with scissors. I damaged my first towel by just ripping it off. Guy thing.

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Jun 13, 2023
Reviewer name: Sami
5 out of 5 stars
5 out of 5 stars review

Super Value

I run a vacation rental business and have purchased towels from Guest Supply Co and Member Mark are much better towels and less expensive. They wear very well and the band doesn't shrink much.

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Mar 24, 2025
Reviewer name: Sams fan
3 out of 5 stars
3 out of 5 stars review

Three year shred

I bought these towels, not quite three years ago. Recently when I’ve taken them out of the wash, they have literally ripped apart. And it was at least four of them that have done that all within less than a two week period of time. Prior to that I would’ve given them a five star rating. I still have towels that I now use for my animals that are at least 15 years old and they have never done that so I don’t know if it’s the way the towels are Made or the material that is used. But three years and they are now cleaning rags. In all my years, I have never had towels just ripped down the side and through the center after being washed. So I am disappointed about that.

Helpful?7316U03O1B4217981857440
reply from Member's Mark Team

We’re sorry to learn about the issues you’ve experienced with these towels, Sams fan, especially after initially having such a positive experience. Please reach out to Member's Mark Support at (888) 301-0332, and we’ll be happy to assist you in resolving this matter.

May 12, 2018
Reviewer name: Diana
5 out of 5 stars
5 out of 5 stars review

Best towel I've ever had

[This review was collected as part of a promotion.] This towel is super soft and thick! It looks and feels very luxurious and a million times softer than any towel I've ever used! Since it's so thick it's incredibly absorbent. After washing and drying many times it's still a luxuriously soft, high quality towel. Hands down the best towel I've ever had!

Review from Product Sampling Community
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