Kimberly, thank you for sharing your feedback with us. We’re sorry to hear that your Charmin Ultra Strong rolls felt loosely wound and wrinkled — that’s not the quality or value we want you to experience. Each roll should feel full, consistent, and easy to use, so we understand why this was frustrating.<br /><br />We’d really like to learn more about the specific package you purchased so our team can look into this further. Please give us a call at 1‑800‑777‑8337, Monday–Friday, 9 AM–6 PM EST, so we can gather more details and help make this right.

Hi, thank you for your wonderful feedback! We&#39;re thrilled to hear you love our Charmin Ultra Strong. Your positive experience means a lot to us!

Hi Julie, thank you for taking the time to share your feedback. We’re sorry to hear about the white residue you noticed — we understand how that can be frustrating, especially when you otherwise like the product. Your comments are important to us and will be shared with our team for review.<br /><br />If you’d like to talk more about your experience or need further help, please feel free to contact Charmin Consumer Care at 1-800-777-1410. We’d be glad to assist.