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Customer reviews for Member’s Mark Pro Series 4-Burner Propane Gas Grill w/ Cover for
Member’s Mark Pro Series 4-Burner Propane Gas Grill w/ Cover
4.4 out of 5 stars
stars
30 ratings22 reviews
  1. 5 stars67% (20)
  2. 4 stars20% (6)
  3. 3 stars3% (1)
  4. 2 stars3% (1)
  5. 1 star7% (2)

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Showing 1-10 of 22 reviews
Jun 16, 2026
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solid grill

Very impressed with the engineering and product packaging. All parts went together according to the instructions and assembly was easy. The grill performance cooks evenly across the entire surface even when loaded with steaks.

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

Thank you so much for your high praise! It's our honor to provide you with effective solutions / a great experience. Your perfect rating gives us even more confidence to keep improving and growing in what we do. If you ever need anything in the future, please feel free to reach out!

Jun 23, 2026
Reviewer name: Lara
5 out of 5 stars
5 out of 5 stars review

best fathers day gift!

Got this for my husband for fathers day and it is the best grill ever. We looked a lot of places and he specifically wanted a grill with a griddle combo and this one fit the need for a great price. It was easy for us to assemble and it works phenomenally!

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

Thank you for sharing this wonderful feedback! We're so happy to hear that this griddle made such a great Father's Day gift. It's fantastic that it checked all the boxes—great price, easy assembly, and excellent performance. We hope your husband (and the whole family) enjoys many delicious meals on it. Thank you for choosing us, and happy grilling! 

Jul 8, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

An absolute pleasure to use.

There's no other way to say it other than, this grill is an absolute joy to use. The heat up time is minutes. The fit and finish of the grill is fantastic. I am fortunate to have a Sam's in the same parking lot as Home Depot so I got to have a side by side touch and feel of Home Depot's best options vs this. And I honestly can't recommend this more. Starters. It is not hard to assemble. Use a drill with a Philips head. This entire build takes an hour. It's super simple. It's just one screw driver. I love the double walled insulation. I have a daughter and people over. When the grill is 400 degrees I can still put my hand on it for 3 seconds. Giving some room for error if someone's touches it. Once set up I cooked rib eye and for the first time used an infrared that left a perfect sear. Then burgers. Dogs. Pancake. Everything's been simple. Enjoyable. Yes. The enamel did scratch off while cleaning. It's on the under side, it didn't not scratch all the way off, just a layer. Currently. I don't care. Underneath is stainless steel. And if I really cared I could have it replaced. Cleaning is relatively easy. You can scrub the grates with a brush, or do what I do. Wait until it cools and washing them with a sponge in the sink. The spacious area has been great for everything I've thrown at it and the ability to cooking things such as, a large dish of macaroni and cheese on one side, in indirect heat has been spectacular. If I'm looking for downsides. The cover. That's includes by the way. Isn't a friendly material. It's like a rugged tarp. It'll do well outside. But the feel might bother people. This is a silly negative. It fits well. It's included. The enameled grates will come off. I haven't had any in food. And I haven't had any issues. And the spot that did come off I don't care. It's in the underside. This might scare people. You could always make a claim for replacement. My thought is, it's stainless steel underneath. So I don't care. Maybe someone else does. Maybe I make a claim if it gets bad. So far. Underside. Don't see it. Don't care. Clean up is easy, but to get the larger grease pan out you need to undo two screws. Not a big deal. You can also access it by removing grates. But for a deep clean. You'll want to remove two screws. Set up was a breeze. And the reason I went with this over a flat top, is simple. This is an excellent grill. I don't see anything from $3000 down being so much better that I regret buying this. Right away. It's an excellent grill. I can use the included flat top and have a very good griddle. Or buy an addition top and have a very good full size griddle. But if I got an excellent flat top. I can't make that a grill. So I went with the excellent grill that can be a good flat top. Rather than the excellent flat top that can never be a grill. If this grill was ruined today. I would buy another tomorrow. Sale price. Full price. Whatever it's better than anything Weber offers.

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

Thank you for the great review and the high rating! We are so glad you are happy with the quality, performance, and value of the grill. It is awesome to know it is making your cooking experience even better. Happy grilling!

Jun 23, 2026
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Sweet Grill!!

Arrived in one day,Delivery guy wined because it was so heavy,Left it by my garage in the rain instead on my covered porch,even though i asked him to put it on the porch,so I ran home so i could move it! Pretty straight forward to put together,Did it myself in about 3 1/2-4 hrs.Only used the instruction book that came with it!! Beautiful grill,getting propane today so i can use it!! Packaged great,no scratches or damage!!

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

Thank you for your honest feedback! We're glad to hear that the griddle arrived quickly, in great condition, and was straightforward to assemble—even on your own! It's also great that the packaging kept it safe from scratches or damage. We do apologize, however, for the delivery issue. We understand how frustrating it must have been to have it left in the rain despite your request. We'll be sure to pass this along to our shipping partners to help improve their service. That said, we're so excited for you to fire it up with propane and start cooking! Enjoy your beautiful new grill, and happy grilling! 

Jul 28, 2026
Reviewer name: Kyle
4 out of 5 stars
4 out of 5 stars review

Good grill with some caveats

It's a good grill. Took about 1 hour and 40 minutes to assemble by myself. The box weight was is ~204 pounds so be aware of that. The diamond cross grill grates are annoying to clean. Soap and water works but you'd still have to get in between each diamond and I don't have a large basin to clean them well, so you end up with wet food stuck all throughout. I'll get a nylon brush in hopes it works. Also some smoke came out of the hi-lo knobs during the initial burn off but it didn't seem like a big deal. Contacted the company who manufacturers this grill and no one answered, left them a message and haven't heard back. Maybe they can reply to this letting me know if a nylon brush would work. Again, it's a good grill for the price. Made pork chops, ny strip, chicken wings and chicken thighs on the main grill and the infrared burner is fantastic for boiling corn/sweet potato in a pot. Note, the infrared burner gets *insanely* hot so be careful.

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

Thank you for your feedback! We're glad to hear you're enjoying the grill. A nylon brush can be used to clean the cooking grates. Cleaning them while they're still warm may help remove food residue more easily. We also apologize that you weren't able to reach our support team. Please contact us again through our support channel, and we'll be happy to assist. Happy grilling!

Aug 12, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

The good and the bad.

A great performing grill. Have used it several times with satisfaction. Was packaged by a shipping guru who made sure that nothing would be damaged - every item was in protective wrap. Now the bad news. The spark igniter did not work. I called the service number the first day to report this (left a message on their phone.) Waited 7 days with no response. Called again - and it has been another 7 days with no response. This is frustrating and NOT ACCEPTABLE! So - buyer beware if you run into a problem. I light the grill with a lighter and it performs as good or better than other grills I have owned. I just need a problem resolution. P.S. At the bottom of the reviewing page it says I have given Walmart permission to publish this review. I bought this at Sam's Club and am on the Sam's Club site writing this!!!

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

We apologize for the inconvenience. Please contact us at fanxubin@vanward.com to let us know what anything we could help you with. Thanks.

Aug 5, 2026
Reviewer name: JAY
4 out of 5 stars
4 out of 5 stars review

it's okay.

Harder than anticipated to assemble, about 2 hours, more if you include unboxing. the 6 screws to attach the side shelves were a real pain. both sides of the cabinet were bent so aligning doors was an extra challenge. there was an extra wire on the infrared side that I could not find any mention in either assembly instructions. 4 Stars due to bent cabinet sides. see photos

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

We apologize for the inconvenience. Please contact us at fanxubin@vanward.com to let us know what anything we could help you with. Thanks.

Aug 26, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Poor quality for such a good grill.

I bought this grill last year because it looked like a dupe of the Weber grill. The grill itself cooks very well, but there are a few issues. I guess in an effort to cut costs for the grill the middle burners don't have their own igniter. You have to use the outer burners to like the inner burners by holding down the gas. Another thing after a year I noticed is the handle to open the grill is always loose no matter how much I tighten it after a while it becomes loose. And I think the biggest issue of all is the knobs began to peel after a few months. The only saving grace for this girl really is that all the burners are pretty even when it comes to cooking. The grease pan is far away so that the grill doesn't light when you're cooking fatty meats as much which is a plus. I feel like there are other grills in this price point that don't cut costs as much as the members Marke brand.

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

We apologize for the inconvenience. Please contact us at fanxubin@vanward.com to let us know what anything we could help you with. Thanks.

Sep 2, 2026
Reviewer name: Ron
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Frustrated with the service help line.

I really hate to post a negative review - but here goes. I bought this grill and assembled it with no problems. I went to use it immediately but was disappointed that the spark igniter didn't work. I checked the battery orientation and voltage - no problems there. I called the service help line and left a message that day, on July 30th. I waited a week and called again on August 7th. No response. I called again on August 17th. Yesterday I made my 4th call and requested that I receive a call back within 24 hours or I would post a negative review. Four calls and a month later I'm still waiting. This is unacceptable. Why even have a service help line if it's not functional? This is otherwise a great performing grill but buyer beware if you receive a faulty component.

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

We apologize for the inconvenience. Please contact us at fanxubin@vanward.com to let us know what anything we could help you with. Thanks.

Aug 6, 2026
Reviewer name: Paulk
1 out of 5 stars
1 out of 5 stars review

Important-Grease tray not removable for cleaning

Description states "a large pullout deep-clean grease tray." This claim is false and needs to be removed from the ad. Upon assembly, I discovered the grease tray is permanently affixed to the firebox with 4 screws. It is virtually impossible to remove for cleaning so will eventually catch fire. Returned for refund.

Helpful?2TY8TG0MCYZX17908859123
reply from Vanward Electric

We apologize for the inconvenience. Please contact us at fanxubin@vanward.com to let us know what anything we could help you with. Thanks.