Very impressed with the engineering and product packaging. All parts went together according to the instructions and assembly was easy. The grill performance cooks evenly across the entire surface even when loaded with steaks.

This was the heaviest grill i have ever owned. The quality steal its made of should last a long time. the last grill I've owned was so cheap and light every time it stormed it would blow around. This one stays put. The side sear burner makes the perfect rare to medium steaks. The main burners heat very evenly. we love it!!!

This grill isn't like the typical big box store grills, the firebox is thick and solid and so is the lid. The result is a steady even temp. It comes with a griddle plate that replace one of the standard grates, and has a dedicated storage area for the extra grate (griddle or standard) underneath. Nice touch. Assembly is easy, espicially using the instructions via the app. There was one minor issue during assembly: The drip pan assembly screws into the bottom of the firebox. The threads needed to be chased with a tap (M8). If you try to force them, you'll strip the screws. Also be ready to ask for help moving this thing. Packaged weight is ~200 lbs. Ran it at about 500 degrees for 30 minutes to cook off all manufacturing oils, etc. I have not had issues with the grates as another revier mentioned.

I was amazed by the quality of this grill. I've been looking at it online, but wanted to go into a Sam's Club warehouse to see it in-person before I purchased it. For the price, you get an amazing value....it's definitely WAY better than the less expensive grills you can get at other big box stores. The only downside is that you have to assemble the grill (takes 2 people and about 90mins). And I was surprised at how compact the box was! Fits easily in any standard car. But once the grill is assembled, you will be so proud of your work! I love the diamond shaped grilling grates and the infrared side burner! I definitely recommend this grill, and I love that it also comes with a griddle that is removable and stacks neatly under the grill. Included cover is also another plus. We've only used it once so far (grilled burgers), but I am looking forward to firing up the whole grill for some summer bbqs soon. Definitely recommend.

This is the best quality grill I have ever owned and I owned many over the years. Assembly was very easy with easy instructions. I was able to assemble this grill without help and being 70 years old.

Excellent grill, but the grill top (cooking grate) chipped into my food after heating above 300 degrees. Shiny enamel all over my steak that was very hard to pick off. Makes you wonder when the recall is and how many people will be harmed between now and then. I reached out and the manufacturer is unwilling to stand by their product (but to Sams credit, they are willing to return it for a refund).