I researched as many brands of toppers I could and decided on the GhostBed topper for my wife and I. Really loved the different sections of the topper and what they did. Ordering was easy, and we received in a few days. I opened and let it expand, while I was doing other things. When I went back to look at it, it looked nothing like what was described, not even close. I called in and was told to send pictures including the tag from the topper cover and it would go to their warranty department. Almost a week went by with no response so I called and was told the warranty department denied my "claim" and said the topper could be slightly different based on where is was made. So I would not be receiving a refund. I didn't want a refund, just the topper to be correct. I totally get "slightly" but what I got was nowhere close. It's like ordering a pair of khaki pants, knowing you might get a version of khaki but getting a pair of black pants instead! I am extremely disappointed in this product and how it is shown and what I received. I'm not one to make a fuss out of things but this really has irritated me. I know the company doesn't care, and that's fine, but it's very poor business. They could have made me one of those people who praised their product but instead, do not buy it. See the pictures I have attached and make your own conclusions. Clearly not even in the same ball park from what i got and what they represent.

This pillow is fantastic! It took a while to get, but I know now that that was just covered related shipping challenges and nothing negative towards the company because the ultimate product was definitely worth waiting for . I love my faux down pillows and tell all my friends about it

I ordered Flex model and I found it little soft for me, called Ghostbed asking to help with exchange to more firm style. It was really easy process. I had really great Chat session twice with an agent. They are very friendly, & knowledgeable. Only process took long was donation place took forever to pick up my mattress. So I had 2 mattresses for almost 10 days. Best part I was able to use both mattress to compare them. Refund/difference took longer then I expected. That’s the only small part I wasn’t happy but over all I’ll give 10 out of 10 on everything.

I haven’t not slept well for years. Have tried many toppers, sheets, pillows, mattresses. The combination of my current Ghost sheets and Ghost foam topper having me struggling to get myself out of bed in the morning because of how well I’ve been sleeping. It’s only been a couple weeks with the topper but it made a difference from that first night and I haven’t looked back. Have tried the Ghost pillows, they are just too flat and lack support for me. But the sheets and foam topper are incredible. More color options for sheets would be a plus.

Pros: I like that the topper has different sections for your body and comes with a cover. I have chronic back pain and can actually sleep on my back now. Cons: My current mattress is already a deep one so now the bed is almost too high to get into. And none of my extra deep sheets fit. Maybe extra extra deep sheets could be sold with the topper.

Finally arrived and placed it on my bed the first three days my knees aches more than ever before and I must say it is because the topper was so comfortable that I would just fall asleep and not move, it was so comfortable. I am a satisfied customer. The only bad part was the delay, delay, delay,etc. each time the staff of you company asked me to be patient and I am glad that I did.

I have had pain in my shoulders and hips for years. We've gotten new mattress, but they didn't work. I can't afford to keep spending thousands on mattresses, so I saw this and decided to give it a try. The FIRST night, I slept through the night. I couldn't believe it! I'm not sore in the morning anymore. I'm 72 yrs. old, and I finally have relief. Thank you GhostBed.

This topper was so difficult to put on my bed that I almost sent it back. It took all of my strength and my husband’s to get it on. Also, after a month, there is already an indentation on the topper where I sleep and Im not that big. It tells you to turn it after a few weeks. There is no way to do that with a heavy Tempur-pedic mattress and this topper on top. If that Has to happen to keep it from having an indention then somebody needs to go back to the drawing board. I bought it to help with heat and it has done that but that’s about it. Way too expensive to have an indention in it in a month. Should Of put three stars instead of four

I seriously hurt my left hip by sleeping on a futon that caused so much pain because it was so hard. I should have purchased this 6-8 months ago, but I waited. This is the most FABULOUS memory foam topper. My back doesn't hurt as it did before, and I DO believe had I purchased this before my left hip got so severe, I would be able to sleep on my left side without discomfort. One of the BEST investments I have ever made. Also got the cooling topper cover as well. Keeps you cool and comfy the entire night. Love it!!!!

So far our king sized memory foam mattress topper is performing as advertised. We purchased because my wife was waking up sore after a nights sleep on our 2 year old firm mattress. The Ghostbed memory foam topper immediately addressed her issue. The topper was easy to install and fits well on our bed’s mattress. As noted in the product literature, the topper does have somewhat of a “plastic” smell upon arrival but we let it sit for a day on our bed( without its fitted cover) which took care of smell. Therefore at this point I would recommend this product. I suspect that it is important to rotate the topper as recommended by the manufacturer.