The website heavily promotes a 101-day sleep guarantee, but that only applies to mattresses. The fact that this item is not returnable is buried deep in the FAQs. One must click on on an FAQ question just to learn that this is considered a "personal item" and that it is therefore not returnable. So, no 101-day sleep guarantee on this or any other mattress topper, just on mattresses. I bought this thinking that if I didn't like it, I could return it, but that is not at all the case. There was no flexibility on this even though I had no idea of this before I bought it.

We love the Memory Foam Topper. In fact we liked it so much we bought a second topper! It just seems as though it contours in the right ways with your body for a better night's sleep. And also fewer aches and pains the next morning! We would highly recommend this topper!

Many things can make or break a great day, and so much of that starts with how you sleep. I work in a tough profession that is hard on my body, back and neck which means finding the right pillow is really important to me. If you have ever woken up with a stiff or sore neck I think you can agree with me. I feel like I am constantly on the hunt for the perfect pillow. Personally I like pillows that are huggable, soft and squishy and that give just the right amount of support, which is exactly what I found in the ghostbed pillow. This huggable pillow takes comfort to a whole different level! The microgel fibers don't retain heat and you can throw the entire pillow into the wash for easy cleaning. It's wrinkle-free, breathable and naturally contours to your head, neck and shoulders. Plus, it doesn't go flat like almost every other pillow I've tried!

Okay this was tough because I really did like the pillow as far as how nice it felt to hug and to lie on, but I have migraines and my neck can't be kinked when lying on a pillow and this pillow was just too full, so my neck kinked. If they had about 1/3 less filler in it, I would have been in love. If you don't have a problem with a full pillow, then absolutely, buy it!

This is our 2nd topper. We switched to a king size and it ended up being a little too firm for me, my shoulders were getting sore. My husband didn't have a problem with the firmness of the mattress so I purchased a twin xl for my side of the bed and my shoulders don't hurt in the morning! It looks a little funny but it feels pretty amazing!

I have been searching for months spending tons of money looking for “the” pillow, and I finally found it! Ghost pillow is not too soft and not too hard. I start out sleeping on my back but sometimes end up in my side and it is the most comfortable pillow I could find. It stays cool, I don’t find myself waking up and turning it over looking for the cool side. It was definitely worth the money

I am really disappointed in this topper. It was expensive for what feels like foam. It gives no support, to soft and I get up with a backache every morning. I have used it about a month, rotating like instructions say, trying to give it a chance, but not getting any better. Wish I could return and get a refund.

The GhostBed topper was purchased to replace one that I purchased at the mattress store and no longer seemed to be cooling. In the old toppers defense I am one of those folks who (once asleep) don't move, so although I noticed it was still cooling on the edges, the center wasn't as comfortable. I was drawn to Ghostbed because it stays put under the mattress cover and claimed to keep me cool on the memory foam mattress. It performs as advertised stays put and makes making the bed much easier than the previous topper. Time will tell if it eventually disappoints like the previous one, but for now I am satisfied, had it been less expensive I'd be thrilled, hence the 4 star and not 5.

This pillow provides needed head and neck support while also being ridiculously comfortable and conforming. I have now purchased 3 of the Faux Down GhostPillows because they are so absolutely wonderful for my sleep. I am a side and back sleeper and have suffered from neck pain since college. I used to constantly wake up having slept wrong and dealt with neck pain for several days after. Since I bought my first GhostPillow, I no longer worry about waking up with neck and back pain, because my head is so well supported.

I have tried pillows of various sizes, shapes and materials over the years. The faux down GhostPillow is the only one that provides support and comfort and I don’t wake up with a sore neck. I intend to order another one. I highly recommend this product.