The purchasing and shipping process was simple and quick. The mattress was easy to set up and didn't have much of smell, even the first night. For me the mattress is too firm, I am a side sleeper under 140 pounds. My partner heavy, back sleeper, likes the firmness just fine. But I will have to add a topper to be comfortable. I was very disappointed with the pillows for one reason, that giant embroidered logo! You can feel it through the pillowcase, its hard and scratchy so basically you can only use one side.

I absolutely LOVE my ghost pillow! I suffered through an injury at work years ago and had pinched nerves in both my shoulders and have always woken up in pain. And then I discovered the Ghost pillow and I haven’t had a bad nights sleep since!!! Thank you ghost!!

I previously had awful headaches, and after seeing a chiropractor I was told I need a different pillow if I wanted my adjustments to stay. A friend of mine has this pillow and recommended it to me. I have slept better and the adjustments from my chiropractor stay! No more waking up stiff with an awful headache.

Pillows weren't things I paid much attention to until I injured my shoulder. The pain sometimes goes up to my neck and so my pillow makes a huge difference. I feel that the ghost pillow supports my neck and I don't wake up feeling like I was beat up in the night anymore!

Very comfortable. Not as squishy as a true down pillow and not as firm as a cotton pillow. Gives just enough without being too soft. If you are looking for something in between the firmness of a cotton pillow and the softness of a down pillow, this might be for you. It is a little closer to the softness of down than to the firmness of a cotton pillow.

I really like it when I first lay on it but I wake up in the night with it pretty flat where my head was. I don't move much at night so it slowly goes flat until I wake up and flip it. I would recommend it for someone who moves a bit more while sleeping.

Upon seeing the add about theghostPillow, I was doughtful. I have had surgery on my neck and no pillow was ever good. I took a chance and bought a GhostPullow, not expecting any difference. WOW was I wrong. I started getting good sleep immediately- and with no neck pain! I have already recommended your pillow to several people. Thank you for a great product!

I like this pillow. It seems fairly supportive, which is something I need. It doesn’t stay as cool as I hoped it would, but it’s still probably the best cooling pillow I’ve encountered. I’m not 100% sold, as my neck pain hasn’t disappeared, but overall the quality is good and I’m glad to be giving it a shot.

I have been using the pillow for about a month now and I have to say this is the first pillow that actually keeps my head cool. Every other pillow I have tried, I was constantly flipping it and adjusting it to get comfortable. Don't have to with the GhostPillow!

It took a while to arrive ordering before Thanksgiving, but ended up being worth the wait. The pillow itself has a sponginess to it unlike anything else I've used which has been very comfortable and does stay reasonably cool when you first use it and for me gradually warms up over time. I'd consider it more temperature regulated than cooling, which is certainly an improvement over polyester fiber filled pillows that got downright hot after a while. Prior to this pillow I had more used to using a buckwheat hull pillow, which did in fact stay cooler for longer, but unfortunately was also causing me to have more and more allergy problems the longer I used it. Had also tried a shredded memory foam mypillow which while comfortable enough initially had the problem of all the fill getting pushed out to one or both sides during the night and kept needing to get fluffed over and over again throughout the night to stay comfortable. About the only negatives I found with the pillow which prevented me from giving it 5 stars are that the cover only has the cool-to-the-touch material on one side and that the pillow is a little on the thin side compared to most pillows that I've ever used, so it may end up taking two pillows for optimal comfort. All in all though I've found it to be a very good pillow and one that I intend on getting a second one of.