I purchased the adjustable bed frame in December of 2020. Arrived quickly, setup was easy, and it worked out great. That is, until the remote stopped working in less than a year. In September of 2021, I reached out to the customer service team to get a replacement remote. They sent me instructions to download the app, which only works occasionally (I have had the bed stuck in zero-G for a day because the app just stopped working). They also requested that I send photos of the tags on the bottom of the frame. I sent in the photos. I then received instructions to call and provide the same information that was in the photos that I sent. I called and provided the information. I have now in January 2022 received another email to ask what was wrong with the remote. There are ever increasing hoops to jump through, and I'm still just left with a basic bed frame.

The massage unit is really poor and useless. I was excited to have something at least that I could feel. In actuality, the "massage" feature is just a light rumble sound that is not a massage at all. Quite silly to even have this feature. It's ridiculous and serves no purpose.

The Platform arrived on time and in perfect condition. The instructions clearly state that two people are required for assembly and it was a snap with the components of better quality than expected. The remote is very easy to use and understand. We've already recommend the nectar to several others. Thank You for exceeding our expectations!

THIS bed is not good quality. The bed on its highest legs are even worse and are not sturdy. So I lowered the legs and still not feeling safe. The bed itself is not great either I wake up and my back still hurts from work. These beds are supposed to make you feel great when you wake up! I’m his bed will not. The bed is overpriced for the lack of quality and lack of comfort. The bed frame is also very plastic and very overpriced for the lack of quality. I will not ever be recommending this bed or frame!!!

I have lived abroad for decades, when I came back to the US i had to furnish my house from scratch. When it came to beds I found a spectrum of price that just blew me away ! I finally settled on the Nectar Queen Size with frame to go with it . I can honestly say that at Sixty Six years of age I have NEVER slept so well in my life ! The zero gravity function is fantastic! The mattress is utterly perfect ! I know it sounds kind of silly but my mantra these days is " I LOVE MY BED" Ahahahahah. I sincerely recommend this mattress and be sure and get the frame that has the massage feature and the raised/ lowered head and feet functions, you will not be sorry !

I have had a difficult time finding a position that is comfortable. I adjusted the height to lower it a bit and that was a better fit for my style of design. The assembly was fine, until I had to flip it over. That was nearly impossible to do by myself. I had to wait until I had more ppl there to help me.

We've enjoyed using our 2 new Nectar Adjustable Frames. We use it as a split king bed. Although the velcro strap seems tight, the beds still move apart. Still trying to get used to that. Good news is that the features are working well. Very happy, so far!

We purchased the Split King bed frame which is actually two (2) XL Twin adjustable frames because we wanted individual or separate control of the position of our own mattress. The first problem is that the beds tend to separate apart from each other as we move around...they do not have any method of combining the frames into one unit. Therefore you will have a gap between the two beds mattresses which is annoying when you roll over and there is a gap between the two mattresses. Second problem, the instructions for the control unit is less than basic which is irritating when you want to make an adjustment to the control back ground lighting. It is amazing that when you touch the control the unit will light up for 2-3 seconds and then go dark. In the middle of the night and you want to make a position change, 2 seconds is not long enough to find the field to press to make the change...no instructions to extend the length of time for the unit backlight to stay on. Why such pathetic instructions for an expensive adjustable bed frame.

Had a night when the remote would not work. Got no sleep that night. Called the 800 number the next day. In the meantime I figured out what to do to correct the problem. Got the call from nectar after I corrected the issue myself. Would have appreciated a call sooner

So far so good, got a fib and could not sleep in my regular bed for four months. That’s why I purchased the adjustable bed. I was a side sleeper now I am a back sleeper. It’s working out so far. I hope mattress holes up, but I do have a lifetime warranty.