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Customer reviews for LG 5.0 cu. ft. Ultra Large Capacity Front Load Washer with TurboWash for
LG 5.0 cu. ft. Ultra Large Capacity Front Load Washer with TurboWash
4.9 out of 5 stars
stars25 ratings25 reviews
  1. 5 stars96% (24)
  2. 4 stars0% (0)
  3. 3 stars4% (1)
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Showing 1-10 of 25 reviews
May 10, 2026
Vw fan
5 out of 5 stars review

Verified Purchase

Great washer

Love the front load LG washer and dryer We had another set of LG front loaders for 24 years. We moved and I decided to try a different brand of top load machines. Was not a fan after 4 years I decided to go back to LG front load and was definitely the best decision. This washer is fast and efficient. Quiet, has more than enough choices for different load types and uses less water. Love it!

Review from lg.com/ca
Helpful?6MXZV9O1WIFC17798722140
reply from LG CareQ

Thank you for sharing such a wonderful review of your LG washer and dryer experience! We’re absolutely delighted to hear that you’ve come back to LG front-load and are enjoying it even more than before. It’s especially meaningful to know you trusted LG for so many years and chose to return to us after your experience with another brand. We’re thrilled that you’re enjoying the fast and efficient performance, quiet operation, versatile wash options, and water-saving benefits. Feedback like yours truly reflects the kind of reliable and thoughtful design we aim to deliver for our customers’ everyday lives. Thank you for choosing LG and for being part of the LG family — we truly appreciate your continued trust and support. If you ever need assistance, please feel free to contact our support team at 1-888-542-2623 or https://www.lg.com/ca_en/support/contact-us/

Oct 27, 2025
barbie09
5 out of 5 stars review

amazing! extremely easy to load into!

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I’d like to say this is the easiest machine to load into! Super sleek design! Fits large loads and has so many customized cycles for every use.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG

That’s wonderful to hear! We’re thrilled you’re enjoying the sleek design and ease of loading, plus the flexibility of all those customized cycles to handle every type of load. It sounds like your new LG washer is making laundry day smoother and more efficient — exactly what we love to deliver. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 10, 2025
greycat
5 out of 5 stars review

Powerful, Quiet and Smart

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. The LG WM5800HVA washer has been an excellent addition to my home. Its large capacity easily handles big loads like comforters and towels, which saves time and effort. The variety of wash cycles works perfectly for different fabrics, and the machine automatically adjusts settings to give the best results every time. It’s also impressively quiet — even during high-speed spins, I can barely hear it running. The TurboWash 360° and Built-In Intelligence features make washing both faster and smarter, ensuring great cleaning performance with less energy use. Overall, this washer is powerful, efficient, and easy to use. It combines smart technology with a sleek design, and I’m very happy with how well it performs.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG

Hi. Thank you for sharing your thoughts about your LG Washer. It’s wonderful to hear how much you’re enjoying the large capacity, variety of wash cycles, and the quiet performance of the LG WM5800HVA washer. The TurboWash 360° and Built-In Intelligence features truly make laundry faster, smarter, and more energy-efficient, and we’re glad they’ve been such a benefit in your home. Thank you for the 5-star feedback!. ^James

Oct 21, 2025
dv2000
5 out of 5 stars review

Great looking design and features

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I have now used the washer for about a week and found it to be great washer. There are pros and cons about it. Great looking design. Having the dial is a great plus as I don’t like just having the LCD. Starting the washer takes little longer than expected. When you press the power button and the start button, it doesn’t start instant. There is slight lag, but you get used it and prevents accidental start. I like there is quick cycle (14 min). Very helpful when in a hurry. AI wash cycle wasn't as expected. the clothes was little more damp than the normal wash. I couldn't find the tub light. It took a while to find it under settings. Hopefully they can fix that with the app. I did connect the washer to the ThinQ app which was super easy. I can't wait to tryout the ThinQ UP feature and get new features. Overall washing machine is great. The performance is good and the design is very attactive. The noise level is super quiet. You can’t feel the vibration during the wash or spinning.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG

Hello there. Thanks so much for taking the time to share your honest review of theLG WM5800HVA washer, especially after receiving it through the employee program. We really value this kind of detailed feedback as it helps us understand the real-world experience of using our products. It’s fantastic to hear that you appreciate the design and the convenience of the dial control, as well as the super quiet operation—it's great that you can't feel any vibration! We also recognize your positive remarks on the quick 14-minute cycle and the overall good washing performance. We completely understand that a slight lag when starting the washer, difficulty in finding the control for the tub light, and the performance of the AI wash cycle can impact your experience. Your feedback on these specific points, including the need for a more intuitive tub light control and an improvement in the AI wash cycle performance, is extremely helpful. Regarding the ThinQ UP features, you can check if your specific model is compatible and learn more about how to access and update its features by visiting our dedicated support page here: https://www.lg.com/us/support/thinqup. For any additional questions, or if you'd like us to investigate the ThinQ UP feature for your unit or the AI wash cycle performance further, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help! ^James.

Oct 27, 2025
AlexJazz
5 out of 5 stars review

Amazing Performance!!

My family was part of the LG friends and family sample program and we got this washed. We absolutely love it. It can hold a large capacity and has different cycle options. Using the thinQ app helps as well. It hardly makes any noise. It's smart technology and performance is amazing. It literally knows the weight of laundry and can determine the length of a quick wash. We are very impressed as and highly recommend.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG

Hello, Alex. What a wonderful review — thank you for sharing! We’re so glad to hear your new LG washer is making laundry effortless with its large capacity, smart cycle options, and the convenience of the ThinQ app. It’s awesome knowing the quiet operation and intelligent load detection are delivering the performance your family was hoping for. We love that it’s been such a hit in your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 11, 2025
TomTheHappyUser
5 out of 5 stars review

Super product this WM5800HVA front load washer.

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This front load washer WM5800HVA is awesome. Beautiful, has well designed dial, I recommend using the AI setting; it will select optimal settings for you depending on the weight of the load and its type. Unit is very quiet and since I got a combo with the dryer placed on top of it it is a perfect match. It replaced the few years old front load washer from other brand that was inferior in my opinion to this one. This model fits a lot of clothes to be washed. Remember to add some simple baking soda to soften the water for best laundry results. My other half is amazed by it too, as she can turn it on with her phone and options of cycle selections fit her well too.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG

Hello, Tom. Thank you for the amazing review! We're thrilled to hear how much you're enjoying the WM5800HVA front load washer and that the AI settings, quiet performance, and spacious design are making laundry day easier and more efficient. It’s wonderful to know your household is loving the smart features and sleek setup. We truly appreciate your thoughtful feedback and recommendation! ^James.

Oct 14, 2025
ARGold
5 out of 5 stars review

Terrific front-load washer

Not only is this a beautiful appliance, its easy-to-use technology interface makes this washer a dream. It is quiet and compact, and offers the needed settings options to accommodate all capacity and washing requirements. I couldn't be happier with this front-loader. In addition, LG made the delivery, installation and old machine removal seamless. I am a [friend or family member] of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG

Hello, There. Thank you for the fantastic review! We're so glad to hear you're loving the sleek design, quiet performance, and intuitive features of your LG front-loader. It’s great to know the delivery and installation process went smoothly as well. We appreciate you sharing your experience! ^James.

Oct 12, 2025
JSCARP
5 out of 5 stars review

Excellent Washing Machine

I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I found The LG WM5800HVA has a sleek and modern design, and an easy user interface. The control on the WM5800HVA is done via the dial at the machine’s front and rotating it allows to scroll through its wash cycles and see a clear description of each in the display screen. The WM5800HVA can connect to the LG ThinQ app and can download additional cycles for cleaning bed sheets and other items. The app also allows to control the machine remotely and receive notifications when a wash has ended. The WM5800HVA is big enough for my family’s washing load and can fit some larger items, such as a blanket, sheets and multiple pairs of jeans . I found the WM5800HVA performed excellent with our clothed cleaned well and excellent stain removal compared to my old washing machine which was a top load model with no agitator. This model is a front load so the clothes tumble for better detergent distribution and agitation. The cycle time was half that of my old machine. I also liked the dispenser on the front of the machine for easy loading of detergent and softener. Overall I am very satisfied with this machine and look forward to many years of use for my family. I highly recommend it.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG

Hi there — thank you for the fantastic review! We're so glad to hear that your LG washer is delivering such a great experience for you and your family. From the sleek design and intuitive controls to the powerful cleaning performance and ThinQ app features, it sounds like this washer is a perfect fit for your home. We truly appreciate your recommendation and thoughtful feedback! ^James.

Oct 7, 2025
Anonymous
5 out of 5 stars review

Love it!!!

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I recently got this LG washer and dryer matching set, and I’m seriously impressed. The capacity is huge — I can easily wash a king-size thick blanket with room to spare. We have two toddlers at home so we need to change bed sheet often, this is so helpful since now we can wash all the beddings at once!! The machines are also super quiet, even during high spin cycles. I was honestly surprised the first time I ran it — I had to check if it was even on. It also has all these new smart features, like wrinkle-free drying etc. Excited to explore the rest of the features. Overall, I’m really happy with this set — powerful, efficient, and beautiful. Definitely worth it if you want something that makes laundry a little more fun.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG Digital Care Team

Hey there. We're so happy to hear your new LG washer and dryer are exceeding your expectations! Managing laundry for a busy household is no small task, and it sounds like your washer and dryer are up to the challenge. The cycles being so quiet and the Built-in intelligence do make a difference. For more feedback or questions, private message us on social media @LGUSSupport​. Thank you for choosing LG to make laundry day feel a little more effortless. ^David

Dec 28, 2025
Jay1991
3 out of 5 stars review

Cleans well, questionable build quality

The washer cleans very well overall. The worrying thing is that it is slightly unstable and bounces and moves around little during cycles. (I am not overloading it). The drum is also slightly loose compared to all other display units I've seen in store which seem to be quite rigid, although I haven't seen this specific model that I purchased to be able to compare my unit to. I have not tried any AI or smart features like connect to it through an app so I can't give any feedback in that regard.

Review from lg.com
Helpful?6MXZV9O1WIFC17798722140
reply from LG

Hello, Jay. Thank you for sharing your experience with your LG Washer. The way you described the movement during cycles and the looser‑than‑expected drum gives a clear picture of what you’re noticing, and it’s helpful that you compared it to display units as well. Your note about the cleaning performance and unused smart features rounds out the feedback nicely. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this stability and drum‑movement issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on installation, leveling, and vibration behavior: https://www.lg.com/us/support/help-library/lg-washing-machine-troubleshooting-washer-vibration-issues--20152349186279 ^James