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Customer reviews for LG 5.0 cu. ft. Ultra Large Capacity Front Load Washer with TurboWash for
LG 5.0 cu. ft. Ultra Large Capacity Front Load Washer with TurboWash
4.7 out of 5 stars
stars
34 ratings34 reviews
  1. 5 stars91% (31)
  2. 4 stars0% (0)
  3. 3 stars3% (1)
  4. 2 stars0% (0)
  5. 1 star6% (2)
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Showing 1-10 of 34 reviews
May 10, 2026
Reviewer name: Vw fan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer

Love the front load LG washer and dryer We had another set of LG front loaders for 24 years. We moved and I decided to try a different brand of top load machines. Was not a fan after 4 years I decided to go back to LG front load and was definitely the best decision. This washer is fast and efficient. Quiet, has more than enough choices for different load types and uses less water. Love it!

Review from lg.com/ca
Helpful?5XPHL185NWL817798722140
reply from LG CareQ

Thank you for sharing such a wonderful review of your LG washer and dryer experience! We’re absolutely delighted to hear that you’ve come back to LG front-load and are enjoying it even more than before. It’s especially meaningful to know you trusted LG for so many years and chose to return to us after your experience with another brand. We’re thrilled that you’re enjoying the fast and efficient performance, quiet operation, versatile wash options, and water-saving benefits. Feedback like yours truly reflects the kind of reliable and thoughtful design we aim to deliver for our customers’ everyday lives. Thank you for choosing LG and for being part of the LG family — we truly appreciate your continued trust and support. If you ever need assistance, please feel free to contact our support team at 1-888-542-2623 or https://www.lg.com/ca_en/support/contact-us/

Jul 21, 2026
Reviewer name: Black Sheep
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good set to replace previous 17-year-old LGs

Bought the washer/dryer set. I'm happy with my purchase. It came with the wi-fi function - seems gimmicky but it does work (though I'd never run either machine when I'm not home so don't really need the ability to remote start).

Review from lg.com/ca
Helpful?5XPHL185NWL817798722140
reply from LG CareQ

Thank you so much for the review, Black Sheep! We're delighted to hear you're happy with your new WM5800HVA washer and dryer set. We completely understand what you mean about the Wi-Fi feature—it can definitely feel a bit futuristic at first! Even if remote start isn't something you plan to use while you're away, many customers enjoy keeping the washer connected to receive cycle-complete notifications, maintenance reminders, and helpful updates through the ThinQ® app. It's a convenient way to know exactly when your laundry is ready without having to check on it. If you ever have any questions or need assistance, our LG CareQ team is here to help at 1-888-542-2623, or via WhatsApp, Live Chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/. Thank you again for choosing LG, and happy washing!

Aug 12, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

LG Washer and Dryer

We recently made the switch from our Kenmore Elite washer and dryer to this LG duo, and it’s been a serious upgrade. Our Kenmore unfortunately didn’t hold up as long as we had hoped, and once we were faced with the cost of replacing several expensive parts, we decided it was time to move on. So glad we did. These machines have literally cut our laundry time in half without sacrificing how well everything gets cleaned and dried. They’re fast, quiet, intuitive, and the sleek design completely modernized the laundry space. LG really nailed the balance between great functionality and good design. The delivery and installation were just as impressive. Everything arrived sooner than expected, and the team was fast, thorough, and incredibly professional from start to finish. Couldn’t be happier with the upgrade. If you’re looking for something that looks great, performs even better, and makes laundry feel a little less like a chore, this set delivers.

Helpful?5XPHL185NWL817798722140
Aug 11, 2026
Reviewer name: dan2026
5 out of 5 stars
5 out of 5 stars review

Great Pair

Good looking laundry pair, they look better installed than in the showroom. Loaded with many washing and drying cycles. The units are very quiet throughout all wash and spin cycles and draining. Very impressed and would recommend.

Review from lg.com
Helpful?5XPHL185NWL817798722140
reply from LG Digital Care Team

Hey there, Dan! Thanks for the solid review. Sounds like your new LG pair is delivering quiet cycles, sharp looks and plenty of options to keep laundry day running smoothly. If you ever need anything later on, our friends at @LGUSSupport are always ready to help. #LifesGood ❤️ ‑Rich

Jun 5, 2026
Reviewer name: GF in central TX
5 out of 5 stars
5 out of 5 stars review

Well engineered washing machine

I have been using my LG front load washing machine for several weeks now, and I'm very happy with its performance. It has a lot of cycles to choose from, and the ones I've tried so far are generally shorter than on my former washer but clean just as well. I'm able to fine tune each load on the washer settings to adjust for the amount of soiling and the spin speed. The machine seems able to handle loads more easily then my prior washer without struggling (but I also try to limit the loads to about half full). I am very happy with my new LG washer and highly recommend it.

Review from lg.com
Helpful?5XPHL185NWL817798722140
reply from LG Digital Care Team

Hello there! Love hearing how well your new washer is performing for you. Shorter cycles, strong cleaning, and the ability to fine tune each load is exactly the kind of experience we aim for. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ ^Rich

May 21, 2026
Reviewer name: R Reid
5 out of 5 stars
5 out of 5 stars review

Huge upgrade from my previous washer!

I LOVE this washer. It is a huge upgrade from my previous front load washer. Honestly, not even comparable. Pros: 1. The app is phenomenal. The user experience is genuinely good. It is intuitive and enjoyable to use. I love the sounds, colors, and how customizable everything is. It makes laundry feel easy instead of annoying. 2. Soap dispenser is excellent. Very straightforward to load detergent and things like laundry sanitizer. No mess, no guessing. 3. No soap residue. This is the biggest win for me. My previous washer often left residue, even though I measured detergent carefully every time. I almost always had to run a second wash. With this LG, I have not had that issue at all. The TurboWash option is a big bonus. 4. Clothes always come out clean. No fabric softener and no scent boosters because I have sensitive skin, and they still smell fresh. That alone tells me this washer is doing its job right. 5. Spin cycle is strong. Clothes come out well spun and not soaking wet. That alone makes a difference. I also love the Fresh Care option since I am not always there right when the cycle ends. 6. Drain pump design is much better. Easy to clean and secure. No leaks and no stress. 7. Quiet and stable. No excessive shaking, vibration, or noise. It just runs. Cons: 1. Drum light is inconvenient. I have to go through multiple steps using the digital dial. The light turns off quickly, and then I have to repeat everything again. A simple one-step option would be better. 2. Too dependent on the app. The app is great, but I do not always want to use my phone. I wish there were more direct buttons on the machine itself. The digital dial works, but it is not as quick and takes more steps than it should without the app. Overall: This washer fixed the biggest issues I had before, especially residue, cleaning performance, and water extraction. It is reliable, easy to use, and it just works. A couple of small usability improvements would make it perfect, but overall performance has been excellent.

Review from lg.com
Helpful?5XPHL185NWL817798722140
reply from LG

Hi, Rossette! We’re excited to hear how much your LG Washer has elevated your laundry routine. It’s great knowing the powerful cleaning, smooth spin cycle, intuitive app experience, and thoughtful features like Fresh Care and the improved drain pump are making such a difference day‑to‑day. We appreciate your notes on the drum light and controls too—feedback like this helps us keep improving. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 13, 2025
Reviewer name: mitcc
5 out of 5 stars
5 out of 5 stars review

Quiet, Powerful, and Easy to Use

I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This LG washer has excellent capacity and easily handles large loads and bulky items. The variety of wash cycles makes it simple to care for everything from delicates to heavy-duty loads. Cleaning performance is outstanding, with clothes coming out fresh and well-rinsed every time. The smart technology adjusts settings automatically for efficient washing, and the washer operates very quietly—even during high-speed spins. Overall, it’s a reliable, high-performing washer that delivers convenience, efficiency, and great results.

Review from lg.com
Helpful?5XPHL185NWL817798722140
reply from LG

Hi there! We’re so glad to hear how much you’re enjoying your LG washer — from its excellent capacity and variety of wash cycles to the outstanding cleaning performance and quiet operation. It’s wonderful to know the smart technology is making your laundry more efficient and convenient! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 14, 2025
Reviewer name: OttoDog
5 out of 5 stars
5 out of 5 stars review

Terrific front-load washer

Not only is this a beautiful appliance, its easy-to-use technology interface makes this washer a dream. It is quiet and compact, and offers the needed settings options to accommodate all capacity and washing requirements. I couldn't be happier with this front-loader. In addition, LG made the delivery, installation and old machine removal seamless. I am a [friend or family member] of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.

Review from lg.com
Helpful?5XPHL185NWL817798722140
reply from LG

Hello, There. Thank you for the fantastic review! We're so glad to hear you're loving the sleek design, quiet performance, and intuitive features of your LG front-loader. It’s great to know the delivery and installation process went smoothly as well. We appreciate you sharing your experience! ^James.

Jun 14, 2026
Reviewer name: Too much laundry
1 out of 5 stars
1 out of 5 stars review

Spin cycle needs to be longer

The washer washes. The spin cycle leaves clothes wet. I always have to do an additional spin cycle only. I have tried all the washes, big loads, small loads, towels, pants etc. Doesn't matter. The spin cycle needs to be LONGER!!! Also the yellow light inside washer makes all the clothes look dingy and dirty. Why you would choose a yellowish like is a questionable choice.

Review from lg.com/ca
Helpful?5XPHL185NWL817798722140
reply from LG CareQ

We appreciate your detailed feedback regarding the spin performance, and we understand how inconvenient it can be when clothes come out wetter than expected and require an additional spin cycle. We also appreciate your comments about the interior lighting, as we understand how it can affect the appearance of the load during operation. For the spin concern, results can sometimes be influenced by load balance, fabric type, and cycle selection. We’d be happy to help review your setup to ensure you’re getting the best possible performance from your washer. If you’d like further assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_en/support/contact-us/. Please reference CNN260617061892 so we can assist you further. Thank you again for sharing your feedback—we truly appreciate you taking the time to let us know about your experience.

May 31, 2026
Reviewer name: DK612
1 out of 5 stars
1 out of 5 stars review

Awful service. Run.

LG is crap. I only had this washer two weeks before the door started pouring water out. I’ve been waiting two months for LG to fix it and I’m still waiting for the repair facility to show up.

Review from lg.com
Helpful?5XPHL185NWL817798722140
reply from LG

Hi, DK. We appreciate you sharing your experience with your LG WM5800HVA Washer, and we understand how much it affects your home when water comes from the door area and you’ve been waiting for a service visit. We want you to feel supported with both performance and next‑step options, and your feedback helps us see what’s been happening on your end. When water appears at the door, confirming that the gasket is clean, the drain pump filter is clear, and the washer is level can help reduce leaking while a technician evaluates the door seal and internal drainage. You can also review additional guidance on leak sources here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator--20152715569705 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James