I have to constantly push the mattress back on the bed. I sleep alone so I guess gravity just tends to pull the mattress over an inch or two. I do change positions frequently in the night due to orthopedic problems- also the reason I wanted an adjustable frame.

I bought it a little over a year ago. About six months into it, the usb charger broke. (It was one reason that put me over the edge to buy the bed)I even purchased the warranty. I attempted to call and even emailed them to get the issue fixed. But still nothing. I guess a guarantee and a warranty are only as good as the company that gives them. Never again!

Love this adjustable frame that has more than just being adjustable. The vibrating is really nice plus the ability to set a timer for it. The usb charging ports are also a bonus. So far this is great buy and I highly recommend this frame with a new mattress.

the remote is very finicky. it shuts down and won't operate. then you have to unplug the bed and push the pairing button until it resets. it does this at random times for no apparent reason--it wasn't even touched. it took me about 5 times before i could remember this without referring to the manual. asked for a new remote in case it was defective and given the run around--fill out forms, etc etc. it's a cheap plastic remote. would it have been so hard to just send a new one. i was in middle of a move. i could do the form now but just don't want to deal with them. it's a 3rd person vendor.

I saw some frames that when raised on either the foot or head end had moving parts below the platform. I have a dog that sometimes goes under the bed and also have a few storage totes under there. Moving parts in that area could hurt/kill my dog and not being able to store things under the bed just wasn't' an option.

I had been wanting an adjustable frame for a long time and looked at a LOT of them before settling on the Nectar. I'm so glad I got this! I did over-estimate my ability to set it up alone, but once I got some help, it was ready to go pretty quickly. The queen size is just too heavy for one person to do alone. It works great with my existing mattress (got rid of the old, tired box spring) and I love being able to feel cradled in my bed. The massage is really lovely at the end of the day. I've been getting very restful sleep without tossing and turning as I usually did before. Highly recommend!

After 2 months one of the massage motors are going out. I was a bit surprised to see how cheaply they were both installed. Massage motors are just wrapped in foam and held inplace with a strip of webbing. Neither motor stays in place and I’m constantly having to get under the bead and push them back into place.

This has been an issue since we unwrapped it. It was sliced from someone unpacking it at your place of business. We let it go. Tho really should not have. I took pictures so there’s that. The electricity keeps going out so much that the adapter looks like it’s blown. I tried to get into my account and it says I don’t have one please register for a new one. I’m not doing that so I went to my emails from you that I get every week at the email you don’t recognize. I am very disappointed with your company right now. You need to fix this. The two stars are for when it worked which was very little. If it worked consistently and well and wasn’t ripped/torn you would have gotten five stars. This is the second bed I bought. I bought one for my son and he loved it. So we bought one for us. Bed great tho adjustable frame not so much.

I absolutely love my new bed! Since I've been sleeping on it, I have stopped tossing and turning. I sleep comfortably in one position throughout the entire night. This by far has been the best decision I've made and one of the best investments in myself I could've ever done.

We love this bed. With a split king, my husband and I can independently adjust as needed. It's almost perfect. The only issue is the crack down the middle (because we're on 2 separate mattresses). The mattresses move around at night while we sleep so one of us usually ends up in the crack. Cuddling is also challenging - we end up squishing in on one side to avoid the crack. Which means we're smushed onto a twin. In general, this gives us exactly what we need - my husband has back issues and needs to prop up at night when needed. I like to sleep flat, in general. If the mattresses would stay together, this would be the perfect solution.