I ordered this bed frame on 1/15/2019 .. exactly a year later the frame stopped working when we unplugged the bed to vacuum our rug underneath it. Customer service was amazing and since it was right before 1 year of purchase they immediately sent us a replacement on 1/09/20 , however, they didn't tell us when that replacement would arrive as we didn't get an email after submitting pictures of tags and receipts with a tracking number so I received a massive box to my downtown apartment building without prior notice so I could have the old one taken apartment and out of the way so I ended up having to manage two bed frames in a 645 sq. ft. studio. Here we are on 1/24/21 and the frame has acter up one again after the only time we have unplugged it since it was replaced. We're assuming it has something to do with the bed's outlet cord. This sucks because we absolutely love this frame but it's not worth it if it will stop working exactly at the 1 year mark. Since our warranty period is over I doubt anything can be done to replace it.

Well, when we got the frame, the box was all broke up. Whoever brought it, dropped it off at dark and we didn’t see it till morning. The biggest thing that got me upset was the package contained “NO INSTRUCTIONS “ . We had everything else that I ordered less instructions for assembling. I called Nectar and talked with someone who said they’d get right back to me, but never did. From the web, we figured out the assembly except for the motor parts which are still not assembled but the frame is fine for a no movement bed. A little discouraging .

I’ve had this for a month now, and let me tell you! I will Never sleep on a flat bed frame again!! I have the Titan mattress(built for heavy people) and it’s perfect on this frame. All the options are amazing, I love the wireless remote with the flashlight, I love the massage function. It’s not like a real “massage” but it is relaxing. I tell everyone about this frame!! Easy to set up, better with 2 people. It is heavy. But I love it, I feel like I’m sleeping on a cloud.

There were a few minor issues upon receiving the bed and attempting to put it together ourselves. We were able to put it together, but it took more than 1/2 hour stated. Parts were missing, screw holes were welded in at an angle (for attaching the legs), and 2 screw holes were stripped (for holding wires to under the bed). Once we got those errors corrected, the bed went together smoothly. Love the functionality of the bed. Only drawback of the bed itself, the vibrating feature is hard to control. Sometimes the remote won't shut it off. Unless you are over 5'7" you can't feel the feet. And it's very loud. Even with the issues we had/have, I would purchase another one of these frames. The functionality that we bought the frame for works perfectly. I love being able to raise the head to ready/crochet. One thing to note, if you have the Sleep Number mattress, the Anti-Snore function will turn off the responsive air setting on the bed. For 1/2 the price of the one from Sleep Number, I'd still get this one.

The instructions for putting this together are terrible. The connection pieces for the top and bottom pieces didn't line up correctly...had to hammer in place...still unable to get the top to raise and lower, which was the whole reason for purchasing the base. It makes noise, just won't move. So far not happy with this purchase.

Setup was quick, unfold and screw on the feet to your desired length. Moving is going to be easy with the folding clam shell design. The feel and comfort of the bed is elevated to another level with this adjustable bed frame. I highly recommend that this frame is purchased as a bundle with any of the nectar mattresses.

Not a bad set up. Definately built super cheap. The massagers are a joke. Theyre just super loud and can hardly feel it through nectar matress. Personally i feel like the pivot point for the head could be a little higher. My feet hang off the end of the bed when its in the tv mode.

I recieved my mattress quicly and also ordered the adjustable base. Within 2 hours of opening the mattress was already at 10 inches and by 5 hours it was the full 11 inches. I was concerned when some of the reviews said it was hard but its not. Its actually quite soft but still firm. I put the adjustable base in zero gravity mode and fell asleep quickly and slept for 7 hours without waking up once. No back or leg pain when I woke up either. I was a little apprehensive about ordering a mattress online but I am so glad I did and that I chose the nectar. Shipping was quick. The mattress came in 3 buisness days and the bed came in 5 business days. The base is really heavy so if you order it you will probably need some help moving it, however putting it together was easy. I highly recommend nectar!

The instructions aren't clear so we were a little confused until we figured them out. A couple parts look like they could break easily so I'm watching them. The smell has lingered since we received it in March. It's making a squeaking sound at times when I get into bed. Best part is being able to sit up comfortably to read at night

We've enjoyed using our 2 new Nectar Adjustable Frames. We use it as a split king bed. Although the velcro strap seems tight, the beds still move apart. Still trying to get used to that. Good news is that the features are working well. Very happy, so far!