The base itself is fine and the use is very easy. However, the massage feature is a joke and the assembling is a pain! Right at the first step (connecting head and foot sides of the bed) was not really possible, because the sturdy metal parts wouldn't slight into each other. A friend came over and had to use force (hammer) to get them together. The manual contradicts the pictogram on the bed, where you connect the little wires for massage motor, LED, and adjuster (follow the pictogram on the bed). Because of that just 3 stars.

I've only had the bed for a week, but it's been great sleeping on it. I have issues on the adjustable frame, though. First, the packaging (or lack, thereof...) was horrible. Basically, 2 halves wrapped in cardboard and strapped together. No padding to protect the frame at all and it was just left outside with the mattress (at least the mattress was protected by a LOT of plastic wrap). With the frame, one corner had a big chunk broken (when put together, it ended up in the middle) and the control box (which was supposed to be mounted to the frame) was bouncing freely in the box. The screw that was supposed to hold the controller (screw, not screws....) was still in the frame, but when I went to re-attach the controller to the frame, the screw took off a chunk of particle board. I was able to attach it to the frame by screwing it in on the other side, but for the price of the frame, this should have been assembled and packaged much better. Time will tell how the rest of this frame holds up...

I really like the adjustable bed frame, but I do see room for improvements in 2 areas. 1) the massage function. It's interesting...I'm not a fan of feeling. 2) In reading function, the bed frame in the back goes straight up so now I'm too far from the lamp. It would be nice if the foot of the base moved towards the front so you're still in line with the nightstand.

The massage unit is really poor and useless. I was excited to have something at least that I could feel. In actuality, the "massage" feature is just a light rumble sound that is not a massage at all. Quite silly to even have this feature. It's ridiculous and serves no purpose.

The frame was fairly easy to set up and works well. Compared to a more expensive brand, the movement of this frame is not quite as fluid. But it has all the features I would like. My only complaint is that it seems to get twisted if it is adjusted with one person on the bed, and a second person comes in the bed later. The result is that one of the legs may not be resting firmly against the floor and it will wobble a little bit. This issue is easily corrected by moving the bed flat and then moving it back to where you want it.

We loooove our adjustable frames. The zero gravity setting is the absolutely phenomenal. We each have a remote that lights up green, & has a Little flashlight on it with all the settings: head & feet adjustments, zero gravity & TV presets, 5 or 6 massage settings, 2 favorite massage settings, & up or down massage intensity. We love the variability this base offers!

I very much enjoy having the bed frame. When it works, it works like a charm and is very easy to use. The issue I have is that it stops working. I have to constantly unplug it to "restart" the frame in order for it to work as it should. The remote will light up but nothing happens with the frame. After unplugging and plugging it back, it works again. It doesn't matter the position in which the frame is in, it will stay stuck until I unplug it and plug it back in. It gets annoying.

I got the adjustable base with my mattress and it's so great! Easy to set up and use. Only thing I'd add is another bar on other end to help keep the mattress from moving back when I raise the foot part up. The USB ports on the side were the deciding factor!

I purchased the bed frame in February 2021. I was so excited. I love the adjustable bed frame. I really do not like the mattress. The bed frame works as expected. Lots of positions are possible and I like the massage and the USB ports to charge my phone overnight as I sleep.

Very comfortable and operates quietly. The only complaint is they will not sell the brackets alone. You have to purchase a headboard from them as well to get it. I wanted to use my own headboard so I had to improvise. Other than that I recommend this bed if you snore, have trouble falling and staying asleep or wake up with body aches. This helped both my husband and I with those issues. We purchased the split king.