Great packaging presentation. Substantial weight. It really does keep cool and I'm not sweating during the night. A bit firmer than what I was expecting. But, softened a little after about a week's use. And is just right now. Starting to sleep more soundly.

I am sleeping well with this pillow. I have had no neck or shoulder soreness using this pillow, it’s just firmer and a little higher than I expected. I do not notice any cooling factor to be completely honest and I was hoping for that hence the 3.5 instead of 5 star review.

The GhostBed came extremely fast and the pillows shipped separate. The bed was really easy to set up and was ready to sleep on almost immediately, there was also not much smell like I’ve read other mattresses have. We ordered a king and it’s pretty comfortable. It’s firmer than our last so it takes a little time to get used to but so far I’m liking it.

My GhostPillow is nothing short of spectacular! It cradles my head in comfort, then bounces right back to its original shape when I lift my head. I would consider the pillow medium to firm, and takes no getting use to. The memory foam is fantastic at leaving your pillow feel like new every time you sleep on it. It also remains cool while you sleep on it...no night sweats! It is ready to use right out of the box; for setup just add a pillowcase and you’re good to go. This is my second GhostPillow. My original GhostPillow is already three years old, and shows no signs of wear. I love it so much that when we bought a vacation home I knew I had to have one there as well. When you put both of my pillows side by side you can’t even tell which one is new. I hate a pillow that flattens within six months of use, forcing you to fold it over and double it up to give your head the support it had when the pillow was new. No issue of this occurring with the GhostPillow. This is without question the best pillow I’ve ever owned!

It was ok. It was decently comfortable but in no was was it cool to me. I tried every type of pillow case from 600-1500 Egyptian cotten,regular cotten,even spent some $ on mulberry silk as well as 2 other type of cases. I really tried everything to keep this pillow but just wasn't for me. I'm a super hot sleeper so it may work for others. When I sit close to people or in bed watching TV with my gf, everyone says they can feel the heat off me. So hopefully other's have better experience.

After sleeping on the ghost pillow for a couple of weeks I have to say it’s the best pillow I have ever slept on. At first I thought it might be too thick but has softened a bit and become even better to lay on than it started out. I don’t find the cooling function works very well with a pillow case on it, but that wasn’t a big selling point for me anyway. I have definitely had less neck strain since getting the ghost pillow. My wife try’s to steal it because the fancy pillow she bought recently isn’t nearly as comfortable to lay on. Four stars because with a pillow case the cooling doesn’t really work, otherwise I would definitely buy it again and highly recommend a ghost pillow.

The whole ordering process and delivery process went very smooth. No complaints about any of that. I don't remember what GhostBed claimed the firmness was but I read a few reviews that said they rated it firmer than what GhostBed claims. The quality seems good but just too firm for my liking.

I’ve tried many different pillows over the years- different materials and brands, the latest hype (including the creepy guy who apparently hides in your medicine cabinet amd watches you sleep) and mamy of the fads. In the past 10 years, only one pillow ever felt right to me amd I was going to order it again, until I saw the Ghost Pillow. I had to at least give it a try- and that turned out to be a great decision! This pillow is ideal for me- it is incredibly cozy and comfortable. I was prepared up front to return it before it even arrived and then go back to my standby pillow, but was pleasantly surprised amd satisfied! For me, the Ghost Pillow is just right- keeps my head in a great position, doesn’t bunch up around my ears/face doesn’t strain my neck, works on my back or my side...going on three months and extremely pleased! Well worth the limited risk. Look at the ghost picture on the pillow- that is how I feel going to sleep at night.

My husband and I both have had trouble finding a good pillow. He is a stomach sleeper who suffers from back pain and I am a side sleeper who suffers from neck pain. I bought him a Ghost Pillow first and he loved it. I borrowed it a few times for a nap and decided I needed to get one for myself. Such a great product !

As soon as we took our pillows out of the box, we could smell the lavender. The first night we slept on them, we were won over. They comfortable beyond belief and totally worth the money. I don't think I can sleep on any other pillows again. Now I want to buy a Ghostbed Mattress for our move next month.