The whole ordering process and delivery process went very smooth. No complaints about any of that. I don't remember what GhostBed claimed the firmness was but I read a few reviews that said they rated it firmer than what GhostBed claims. The quality seems good but just too firm for my liking.

Purchased the foam pillow due to neck issues (natural fusion of several vertebrae) so support is a must. I've tried nearly every pillow on the market, Tempur Pedic, MyPillow, etc, all are good in their own special way, but the Ghost Foam Cooling Pillow checked all the boxes for me. Firmness: Just firm enough to keep head aligned with back and not sink downward causing neck pain, Softness: Soft enough to fall asleep quickly and stay asleep. Cooling: It's winter here so we're running the heat a lot, so the cooling feature is a must. Very good heat disputation and cooling capabilities. No pillow is going to stay cool forever, it's science, but it doesn't keep your head cooler than most cooling pillows. I did have an awkward foam smell in the beginning but faded after a couple days of airing out before use. Would buy again and would recommend to anyone looking to upgrade their sleep.

I wasn't sure at first if this pillow would be the one that would give me a great nights sleep. I will tell u this It's the BEST pillow I have ever purchased, now I get a great night's sleep every night. It's a cool and comfortable pillow. I will buy another one for sure!!!

Got one of these GhostPillows for my wife and she loved it so I got one for myself. It's great. My biggest complaint about pillows is that they lose their fluffiness after awhile. Usually becoming just a pile of pillow. This one is not only the most comfortable pillow I've ever used, it also retains its shape over time.

The GhostBed pillow far exceeded my expectations in terms of contour fitting and comfort. The pillow comes with a hint of lavender which is calming and relaxing making for a more comfortable sleep setting. I highly recommend others to give the pillow a try.

We got 3 ghost pillows when we bought our ghost bed, and they are pretty amazing. My wife was skeptical about the whole purchase but loved it all especially thw pillows. If you get the bed, get the pillows too. They come with a distinct smell that eventually fades but we loved the smell because it reminded us of sleep and comfort, wish it was still there. They conform to your head and shape offering great support for back sleeping and they provide a great base pillow for side sleeping if you put a second regular pillow on top. You wont refret the pillows, i will buy more.

This is now the second set of Gel memory foam pillows that I have purchased, and I would definitely recommend these to everybody. Cool to the touch, very comfortable at night and relaxing as well. I would recommend this to anybody who was looking for a memory foam pillows

I am here to say that this pillow has exceeded my expectations. I have been in need of a new memory foam pillow for a while. I tried many others and did not find a single one that I liked. Anyways I found that I have been have been getting such great sleep with this pillow. It feels great in every position. I'm sort of a combo of side and stomach sleeper. 10/10 would recommend!

I rarely take the time to submit a review but the Ghost Pillow is beyond expectations. I have severe cervical problems and have tried every possible pillow that claims to help. I was weary at first because there claims seemed far fetched. It arrived quickly in a beautifully designed packaging. There description of there product does not give it justice! It was fantastic! It conformed to my head and supported my neck and was cool all night! My wife thought I was skeptical when I first told her and she was sold. She now takes it with her when she travels! This is the best pillow on the market!

I first only bought one just to see if I would really like it. Turns out I love it. It's so soft and it breaks in pretty easily. The smell was quite strong when first taking it out of the box so I had to air it out quite a bit. Once the smell lightened up though, the lavender was great. I ended up getting a second one I loved it so much.