I haven't been sleeping well lately and my pillow was very old so I did some research for a new one. I came across this company and decided to give them a try. After seeing some negative reviews I tried to cancel my order, the two people I spoke with were very friendly and helpful and in the end I decided to keep my order. The pillow is amazing and I'm so happy I didn't cancel the order. The only reason it's not 5 stars is because the it smelled odd after taking it out of the box. That smell went away after some deodorizer spray.

I had high hopes for this pillow. From the ads I saw, it looked a lot softer given how far peoples heads sank into the pillow. Due to the high loft and firmness, it tilted my head so far forward it caused me to snore. I also sweated on this pillow almost every night. :'( It is well made which is why I give it 2 stars.

Pillow seems to be well made but is not a cooling pillow whatsoever. The giant embroidered logo on one side is so rough and stiff that you cannot use it. So not only does it not have any cooling properties at all, it also is a one side only (can't flip to cool side) pillow. I bought this because it is marketed as a cooling pillow. As soon as I figure out how to return it I will.

This pillow is way too soft. By the end of the night my head felt like it had sunk so far down into the pillow that my head was flat on the mattress. I spent weeks using it hoping it would get better but it just didn't. I returned it after the 30 day waiting period.

As a pillow conneseur, Ive always loved hotel pillows and never could find one even close to a good hotel pillow. I was excited to get these and I've heard great things. They are WAY better than hotel pillows!! I now have to order two more for traveling.

I used to wake up in the middle of the night and NEVER do anymore. I am a night sweater and used to wake up sticky and gross. My husband decided to get this for me as a gift but it is seriously so awesome he got one too and it helped with his neck pain! Gifted so many to family this year for Christmas and they all love it too. I sound like a commercial each time I talk about the ghost pillow to anyone and always highly recommend.

As someone who sleeps hot, and has a knack for finding pillows that go flat after two-nights use, this was a great discovery! The pillow keeps my head cool at night, even through the silk pillowcase, and provides great support for my head as a side sleeper. Very happy I went through with this purchase!

I've bought many expensive pillows to suit a side-sleeper & my neck usually hurts when i wake up. Not with this one. No neck pain and it's wonderful. Truly. And my head doesn't sweat! Now that's a miracle, tho i must say the first one sent to me had a manufacturing default & was not cool but when i let them know, they sent me a new one and it IS cool to the touch and keeps my head from sweating during sleep. I am a very happy customer.

These are comfortable pillows, however, as someone with previous neck/back injuries, I wish there was some more structured support for my neck. When I sleep on my back, I usually wake up with neck stiffness. I don’t find those issues if I sleep on my side.

I really love this pillow. It is very comfortable and stays cool through the night and doesn’t tend to heat up. I don’t have to flip my pillow every time I wake up now. I’m mostly a side sleeper and it works very well. My neck doesn’t feel so stiff in the morning. I love how comfortable the outside case is. Very soft material!!