The website heavily promotes a 101-day sleep guarantee, but that only applies to mattresses. The fact that this item is not returnable is buried deep in the FAQs. One must click on on an FAQ question just to learn that this is considered a "personal item" and that it is therefore not returnable. So, no 101-day sleep guarantee on this or any other mattress topper, just on mattresses. I bought this thinking that if I didn't like it, I could return it, but that is not at all the case. There was no flexibility on this even though I had no idea of this before I bought it.

This is the exact review I have sent to 38 different reviews- you are totally ripping off Senior Citizens and Disable people! Then never respond- go look at some of the reviews on BBB-Federal Trade Commission- State Attorney General-AARP- 3 Disabled Veteran Groups- etc etc - I spend 10 hours a day getting the word out about what has happened to me- I hope you feel good about ripping off old and disabled! But in long run your criminal (in my opinion), ways should be prosecuted. I will do everything in my power to let everyone know what has happened!

Set up was extremely easy. Love the ease of the bed as it raises the foot or the head. Well worth the money. Had a problem with the wrong mattress being sent but they r correcting it. 1 remote works great the other remote doest work so good. They r replacing it.

We have had the Ghostbed for a couple months now and it is so much better than the memory foam king mattress we were on. This bed we do not wake up with the aches and pains we did with our previous one and we love the adjustable base. As for the mattress I just hope it lasts for a long time with all the bending it get with the adjustable base and all. But overall it has by far exceeded our expectations. Thank you for a well made product...

I truly thought I would love the split king, however now that I have it I don’t sadly. It’s a great concept if you’re someone who sleeps in one spot and doesn’t move around while sleeping! I have to adjust the mattresses everyday because they are sliding off the base! I’d return it however the 100 days is foe the mattress only, which I did not read closely enough obviously!

I have a problem with your mattress...the fitted sheet keeps coming off when the head is raised as the sheet needs those corner keepers to keep it on when head is raised....and the mattress keeps sliding down because the stop at the foot isn't big enough....and the side of the mattress needs fortified as it collapses when you sit down on the bed....what can you do for me??????

Excellent purchase. Wife and I are both sleeping better and more soundly. No longer feel when one of us gets up in the middle of the night due to having two separate Twin XL mattressess. Massage features area bonus but the adjustability is the main draw. Mattress feels even better with the ghost mattress pad protectors.

The greatest nights (every night since getting the topper) It is truly the best topper l've ever had. I have told (bragged) to everyone l come in contact with among my friends & they said they are going to check on one. Thank you from the bottom of my heart for this wonderful topper. God bless all who are involved in making these. Keep up the good work.

We got our ghost bed about 1 1/2 months ago. Husband fell in love right off the bat! Took me a couple nights but I love it too. It’s a faulty firm bed and I love that I got the one that changed positions and it also vibrates! It’s a bit loud for some settings but still nice. The mattress is soft to the touch and so are the pillows. I think it was worth the investment and hopefully lasts for years to come.

We love our Ghost bed.I'm 63 yr old female.Able to set up myself,although base was a little heavy to flip over.Very comfortable mattress.Like the lights under the bed for walkway.Bought the sheets and they are so nice! Love the elastic all around to keep them in place.ENded up using the 12 in legs that came with the bed ,so will try to return the shorter legs we purchased.