I ordered Flex model and I found it little soft for me, called Ghostbed asking to help with exchange to more firm style. It was really easy process. I had really great Chat session twice with an agent. They are very friendly, & knowledgeable. Only process took long was donation place took forever to pick up my mattress. So I had 2 mattresses for almost 10 days. Best part I was able to use both mattress to compare them. Refund/difference took longer then I expected. That’s the only small part I wasn’t happy but over all I’ll give 10 out of 10 on everything.

The pillows are very nice quality and well made. When we first got them I was very impressed that they came with a protective cover. But here’s the problem with the cover: one side is embroidered with GHOST PILLOW so if you sleep on that side you feel it through your pillow case. 2nd problem is the covers restrict the squishy-ness of the pillow making it too firm and dense (for us). My husband stopped using the pillow and went back to our old down ones. After a couple of weeks we decided to take the protective covers off and now love the pillows and sleep like logs.

We bought the topper with some hesitation, also with the hope that it MAY help because our present mattress is not cutting it. So we took a chance. Even as we were unboxing it, we paused. Put it on, layer down that night and we COULD NOT BELIEVE IT. We slept fabulously. I thought maybe it was just me but, I asked my husband and he was also a believer. Fabulous.

From the first night using my weighted blanket, I have been sleeping better. I would recommend this blanket for anyone who has trouble sleeping. It is very calming and not hot at all. The only thing that could make it better would be that it would be bigger for my king size bed.

I ordered both a Faux down and Memory Foam pillow. I can honestly say you would probably like either one. But after trying the faux down, I absolutely loved it. Not too hard or too soft. Immediately ordered another one. Doesn’t squish flat. Stays fluffy. I sleep on side and back. Perfect for both. I’ve tried a number of popular pillows and this is by far my favorite.

Very comfortable after a long day on one’s feet. The topper does not trap body heat and cause sweating like the previous one ( another brand) did. The protective cover is an added plus. I did not think the response to my inquiry on shipping status( sent on day 15) was super customer friendly- but the topper shipped that night so all’s well that ends well.

I have had this for about 4 weeks. Getting ready to rotate it for the second time per the instructions. I gave this 4 stars only because the included mattress topper protector makes my fitted sheet not grip. It is a little too slick, causing my sheet to become loose, slide around and sometimes pop off the corners.

I had neck surgery several years ago. And I’ve tried different pillows to help with the neck pain and headaches. I’ve had to rotate different pillows I had to help with the pain and headaches. But since I’ve been using my ghost pillow it has made a big difference. No more pain and headache.

I have never had a pillow like this. It is not real down so it doesn't bother my allergies, but is still so soft and comfy. I love it!! One of my favorite things about this pillow is that it adjusts to my comfort and yet still does not flatten. I can lay on it, smoosh it, etc., and it still goes back to its original fluffiness every time. Best pillow I have ever had!

I had been having trouble sleeping for months, and since the day I got this mattress topper I have been sleeping like a baby every single night! It is the perfect amount of soft and firm. It is so comfortable and your body sinks into the memory foam just the right amount. I sleep on my stomach and I have struggled to find a mattress topper that holds me up and doesn't make me feel like I am suffocating, but this one has been perfect in every way. Can not recommend enough!