Hello Linda,<br /><br />Thank you for sharing your feedback with us; we truly appreciate it.<br /><br />We understand that your order has not been delivered on both occasions it was sent out, and we are genuinely sorry for any trouble this may have caused you. Since your order was made through Walmart, we recommend reaching out to their customer service to explore the options available for a replacement or refund according to their policies.<br /><br />Should you need any help with your Ninja products, please feel free to contact us at 1-800-365-0135, and we will gladly assist you.<br /><br />Best regards,<br />Ninja Kitchen

Hi, <br /><br />Thank you for sharing your feedback on the Ninja SLUSHi. <br /><br />We’re very sorry to hear that your unit stopped working after such a short time. That’s certainly not the experience we want for our customers, and we understand how disappointing and frustrating this must have been for you. We’d love the opportunity to turn this around and provide you with the support you need. Please reach out to our customer support team at 1-800-365-0135 so we can review your situation in detail and help find the best solution. <br /><br />Kind regards, <br />Ninja Kitchen