Hello Scottie,<br /><br />Thank you for sharing your feedback.<br /><br />We sincerely regret to hear that your experience with the Ninja Slushi has not been ideal due to the time it takes to prepare your frozen drinks. Please keep in mind that the preparation of the beverages can take anywhere from 15 to 60 minutes, depending on the ingredients, volume, and initial temperature. If at any point you need assistance with your unit or have questions about it, we encourage you to contact us at 1-800-365-0135, and we will be happy to assist you.<br /><br />Best regards,<br />Ninja Kitchen

Hello,<br /><br />Thank you for taking the time to share your review.<br /><br />We&#39;re sorry to learn that your Ninja Slushi has been turning off before finishing the slush process. We can imagine how frustrating this must be, and we truly apologize for the trouble you&#39;ve encountered. Your experience matters a lot to us, and we would love the opportunity to make things right. Please don&#39;t hesitate to contact us again at 1-800-365-0135. We&#39;re here to help you and resolve your concerns.<br /><br />Kind regards,<br />Ninja Kitchen