I've needed to reach out on a few issues as this is my first device of this kind. In other words no previous vita mix or smoothie maker experience. Your team is exemplary, very patient and all familiar with ever facet of the product. Bravo to all who conceived and execute

I purchased my Bullet about a month ago and I like the 900 watts for almonds and kale for my morning shake...problem is there is no washer between the blades and cup and it constantly comes loose and starts leaking everywhere. Simple fix is to provide a washer.

I'm not sure which model it was I bought about 2 years ago. It cost about $100.00. I believe it was a gray base. I used it for a couple months and it stopped working. I never got around to calling service dept. or sending the blender in for repair which is a mistake instead I put it aside and ultimately purchased a different brand.

Representative was extremely helpful in resolving a problem I had purchased a Bullet 900 series. I was about to return to tha store but she was able to determine problem.She was extremely professional & very pleasant . Unfortunately I can rennet her name. She a great representative of your company!

I purchased this product 6 months ago, it produced excellent results. I was more than satisfied with this product. However this satisfaction was short lived when the machine started making loud noise while blending. Some days I managed myself with 3 mins of noise, but then the blade started giving up.

Bought this to make healthy smoothies at home and it is great. Don't waste your money at smoothie shops. I have the Nutribullet 600 watt and makes way better smoothies than these shops and cheaper too. Very easy to use and cleanup is super easy. Good investment by far.

i got this as a christmas present in 2017 and i have NOT been impressed. i’ve grown up using multiple different blenders like the vita mix and ninja, and they have by far been wayyy better than this product. i enjoy creamy and thick smoothies, and this product just turns the smoothies into straight liquid, like a little bit thicker than water. i also noticed that it never fully blend my fruits and i constantly find chunks of fruit in my smoothie, no matter how many times i blend it. it also does not let you choose how long you want it to blend. NOT WORTH THE MONEY. invest in a better product, you will be happy you did.

I have owned two nutribullets -of the original one-. I love them. I took them to my office and work place, so I decided to buy one more for my house. This time, I went for the 900 series. It works well, but I DID NOT notice ANY difference from the first series. It is at least $25 more expensive, it is supposed to crushed everything and be more powerful, but I find it exactly the same. I should have bought one more of the ones I owe and save some money. Still, Nutribullet changed my life. Go for the original one. That will be good enough.

We bought the 600-watt 1 1/2 years ago for hubby's kefir smoothies to counteract chemotherapy effects on digestive system. We upgraded to the 900-watt this summer to make hubby's g-tube blends. (We did NOT want to rely on commercial "boxed" tube feed formulas!!!) I can custom blend his feedings to his daily needs, including cooked meat. We typically use the bullet 5 times each day. It has literally been a life-saver.

Downsizing our household. Formerly using a Ninja Pro that was big & heavy (yes, effective) but that blade was vicious! My husband cut himself TWICE handling it. THIS unit takes up micro-space on the counter (because I never put it away - always in use) and does an even better job at grinding the seeds and fibrous veggies than the Ninja. My ONLY complaint is the size/shape of the bottle. I have very small hands and arthritis. Gripping the wide mouth of the bottle is a problem - for ME. Otherwise - it gets a 5+ star rating!