Would have given it 5 starts but we have only had it about 1 month and I had to unplug it 3 times to reset because the remotes would not work, Once i unplugged and replugged then the remotes worked. A bit of a headache doing this hopefully this is not a constant problem

I use to have troubles falling asleep. My legs where so uncomfortable. With the adjustable frame I simply raise the foot area of the frame and my legs feel great and I fall asleep comfortable. I am enjoying this entire bed, mattress and frame are great.

We love this adjustable frame but it took a lot of googling and trial and error to get it to work. The remote just wasn't pairing for some reason. We tried contacting Nectar support for help but they sent us to the support of the maker of the frame, but they have limited hours. My husband finally figured it out but it was super frustrating since the directions make it seem like it should just magically work. It also stopped working about a month after we got it, and my husband had to unplug it for a while before it started working again. We are going to keep a watch on it, but I am glad we got the extended warranty on it and would definitely recommend that to anyone purchasing. It us really helpful for acid reflux and snoring though and totally worth it.

Hybrid foam spring mattress with adjustable frame has Been great. Not sure if it was remote but bottom didn’t want to seem to move at first but then did after a couple more tries. Bed is super comfy. Sleep better in it than the “other brand” that was way more expensive. Very comfy and we both sleep great. Btw- I was scared about shipping and bad smell lasting long at first due to the many reviews I read- no bad smell for long at all- didn’t seem to last more than an hour or two and shipped quick. Easy set up.

I have two legs that have broken. You cannot get phone support. I had to get under the bed to take pictures and pics of the leg for proof, but couldn’t get confirmation that I would get new legs. All they said was they put in a request to the manufacturer. I have not even been able to sleep in the bed yet.

I love this bed, best sleep I have ever received. I’m actually a morning person now!! The only issue I have with the split king adjustable bed is keeping the mattress on the frame they seem to scoot a lot during the night and while using the adjustable feature you end up with a large gap down the middle from the split. They provide you with straps for the frame so it keeps together but nothing for the actual mattress?

I like the adjustable frame mainly to raise the head, as I like to read and watch tv. The main issue is that the frame stops working intermittently. At first I thought it was the remote, but when I read the owners manual, there are instructions to unplug the frame and plug it in again when it stops working. I did that and the frame started working again. It stops working several times and then I have to go under my bed to unplug it and plug it im again. Instead of just shrugging it off and just telling customers to unplug/plug, they should come up with a way to resolve this so we don’t have to do it at all. This is an expensive frame, I would expect a quality product. Also, my frame did not come with USB ports. The massage is nothing special, it just vibrates in the area you pick, feet or head.

I like the bed much better than my last mattress in a box but do wish it was slightly firmer. However, the remote keeps losing connection and I have to crawl under the bed to unplug and wait for battery back up to stop before I can reset it. I don’t use the vibration creature very much but do enjoy adjusting my head and feet almost daily. Overall I’m happy with the purchase.

Per my phone conversations with several customer service representatives. Here are the additional photos you have requested to issue our refund of the faulty bed. We tried to have the issue remedied by requesting help with technical support and /or new parts. After a month of having a a faulty non working adjustable base we are fed up with trying to get it to work and paying people to install it and uninstall it. As per our conversation, You can pick it up and refund our money. We are ordering a bed and frame else where.

I ordered the adjustable bed frame for a split-King bed. I received 2 adjustable bed frames and I love them. The quality of construction seems very high. It was also very easy to put them together. It took me probably 15 minutes for each of them. The only reason it took that long was due to the weight of them and getting them into position. I did like the massage feature it is very easy to use. I also love the ease of use with the remotes for both of them. I can’t emphasize enough how much money you save by in these nice frames. I am very happy with the purchase.