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Customer reviews for Nectar Adjustable Comfort Premier Adjustable Base with Dual Massage, Wireless Remote, and Bluetooth for
Nectar Adjustable Comfort Premier Adjustable Base with Dual Massage, Wireless Remote, and Bluetooth
4.4 out of 5 stars
stars
3,593 ratings3,593 reviews
  1. 5 stars69% (2,477)
  2. 4 stars14% (511)
  3. 3 stars7% (267)
  4. 2 stars3% (122)
  5. 1 star6% (216)
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Showing 701-710 of 3,593 reviews
Apr 18, 2021
Reviewer name: Virak S.
5 out of 5 stars
5 out of 5 stars review

Amazing Adjustable Bed Frame!

The frame itself is great, but paired with the Lush mattress- I AM IN HEAVEN! I go to sleep every night, falling asleep within 5 minutes with the massage feature on with the anti snore position. Life has been changed! This is the first time I've owned an adjustable bed frame!

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
Jun 26, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Waited 2 months

I placed a order may 9th it took 3 weeks for my mattress to get here. 2 months before I heard anything about my bed frame, finally I got shipping confirmation for the frame and only got a box of hydraulics for 1 side of the frame. I've made 2 payments so far on a mattress I can't use and a frame I have only recieved a piece of. If your in any kind of hurry to have a new bed don't order from here.

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
reply from Supplier Response

We apologize for the delays in the shipment of your order. We show that all items have now been delivered. Please reach out to us by chat or email if you have any further questions.

Sep 6, 2020
Reviewer name: sheryl B.
1 out of 5 stars
1 out of 5 stars review

Adjustable bed frame

I ordered the split king (2 xl twin) adjustable bases, with the twin xl mattresses. We love our previous mattress which we've had a few years and just wanted to upgrade to a King size. The mattresses arrived quickly. The first base took a little over a month to receive. The second one was shipped at the same time, but went missing in action. It was finally reshipped and I received it this week, 2 months after ordering. We finally were able to assemble these yesterday and had some issues. One of the beds was damaged, with a few bent pieces that my husband was able to correct. One of the cotter pins holding something together was completely destroyed, needing to be replaced. A washer used to hold the retainer bracket on was missing. Most importantly, the remote had corroded batteries and did not work when we initially tried to sync to the bed. One of the beds has a soft green glowing light on the underneath, while the other has a bright white light that we can't seem to figure out underneath. It is so bright that it lights up the entire room. Lastly, we have to figure out a way to keep these from sliding apart, as we do not have carpet and the split bases will not stay together. I had assumed that since it's sold as a split king, it would come with something to connect them together. These beds and remotes look very different from what is depicted on your website, as do the mattress protectors. The instructions were not for this base and I can not find any information on the internet addressing these beds. Would love to have received better quality bases or at least the correct instructions for the bases. I would assume they can be synced to work together, but I will never know as there are no instructions. Previously, I would have recommended this company to someone else, but based on this experience, I can no longer say that.

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.

Jun 19, 2023
Reviewer name: Xu V.
5 out of 5 stars
5 out of 5 stars review

Best purchase for 2023.

Setup was quick, unfold and screw on the feet to your desired length. Moving is going to be easy with the folding clam shell design. The feel and comfort of the bed is elevated to another level with this adjustable bed frame. I highly recommend that this frame is purchased as a bundle with any of the nectar mattresses.

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
Jan 17, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Do not buy frame

We purchased a nectar adjustable frame for my disabled daughter. After the motor failed they sent us 2 damaged frames. The third frame is missing key features listed on the website. No zero gravity no outlets. They admitted they changed manufacturers. We've tried to contact them numerous times but they won't reply and only assign case numbers with no follow up. We are retired and can't afford trashing the frame to get another. My daughter remains in extreme discomfort and I can't get them to honor their warranty

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
Nov 19, 2021
Reviewer name: Laura C.
5 out of 5 stars
5 out of 5 stars review

Very sturdy and quiet.

The frame is very stable, quiet and sturdy. Be prepared for the weight of the item. The foot motor quit working and they overnighted a new one. Went to replace it and found out it was an issue with the frame that caused it to break. I am currently in the process with Nectar of getting the frame fixed or replaced. I had to submit photos and am waiting on an answer. Customer service has been really nice and easy to work with. The issue has not given me a negative impression of the company at all. Sometimes products are defective and it is how the issue is resolved that matters. So far, they have been wonderful with helping to fix it! I would definitely recommend their beds. We spent months looking into adjustable frames, and I am happy I chose Nectar.

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
Jun 5, 2023
Reviewer name: Jacquel B.
4 out of 5 stars
4 out of 5 stars review

Best thing I’ve bought all year!

I love my Nectar adjustable base! It has helped with my quality of sleep, shoulder pain, and I love setting up to read at night. We love the vibration/message feature and use it every night. This base was a faction of the price of other companies and we are glad we went with Nectar!

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
Jun 24, 2023
Reviewer name: ANA I.
5 out of 5 stars
5 out of 5 stars review

Best decision ever

So I'm 28 and have a chronic stomach condition. I keep it at bay with my diet and medication but will always have chronic reflux and need to sleep elevated. I've been considering buying an adjustable bed for a while and I'm SO HAPPY I finally did. I'm getting the best sleep ever. I regret not buying one sooner.

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
Jun 5, 2020
Reviewer name: Jesse p.
1 out of 5 stars
1 out of 5 stars review

Over a month now and no shipment.

Me and my pregnant wife have been sleeping on the floor for over a month now and all this company will keep saying is we are working on your order. I understand it might take a little longer, but a month? This company should shutdown their website till they can start shipping again!!!

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358
Jan 21, 2021
Reviewer name: Megan M.
4 out of 5 stars
4 out of 5 stars review

Adjustable bedframe

The frame came in and the box was pretty damaged and part of the frame was also. It looked like it may have been a return that was possibly shipped to us. All the zip ties were cut and laying loose in the box as well as the pieces that come with the frame were not in the empty boxes that came with them. Several of the plastic cups were also broken on the inside. I installed the app on my phone to adjust the bed from it and it worked a few times then it wouldn't work anymore. I have tried to re-pair it with the bed but the permissions to do so are in Korean I think and I'm not sure what so select. I hope they fix the bugs on it soon.

Review from Nectar Sleep
Helpful?71C0CUWQOQV817749151358