Bought this in May... finally got it in September after the worst customer experience of my adult life. Now... 7 of 12 legs have snapped. You read that right. 7 legs of the adjustable frame have snapped at the bolt. As much as I’d like to pretend I worked it hard enough for that to happen... The reality is that this is cheaply cheaply made. Nectar has been the worst experience from start to now.

I was so excited to receive my new adjustable bed and with some help got it set up, just to have the freaking thing break. I had it a whole 3 days and it just stopped working. And forget trying to get help from nectar customer service. They are not helpful at all! Instead, I had to go through the warranty. I've been waiting this whole time to have someone come out and fix this stupid frame. Between the customer service at nectar and the warranty customer service, I honestly have to say don't waste your time. If you want an adjustable bed and better customer service, go elsewhere! I may have my bed fixed within a month.... If I'm lucky. That's months having a bed and it not working. Great use of my money... Not!

After purchasing and quickly returning the Sleep Number bed, we were desperately searching for a good night's sleep. My husband discovered the Nectar website and quickly placed the order. It is like sleeping in a hotel bed. We love it. It adjusts up and down and has an amazing massage feature. We could not be more happy!!!

I have a friend who ordered this mattress and adjustable frame. It was great! Minus the fact that it was Extremely heavy. So I decided to order the same mattress and frame. The mattress came and is great. But the frame has been a disaster. It’s completely different from my friends frame. And her sister also ordered the same mattress and frame. And her frame is also different from ours. It doesn’t make sense to me. You would think if you’re ordering the same thing it would be the same. But it’s not. I contacted customer support and they didn’t really know what to say to me. I ended up canceling my order for the frame because I saw no reason to pay for some thing that wasn’t what I was expecting. Not to mention I would have to assemble ALL the parts that make the mattress work. Customer service said it has to do with the warehouse is that the frames are shipped from. Still doesn’t seem right to me. Very disappointed

I bought the nectar mattress a while back, then decided I also needed the adjustable bed frame recently, so I now have the complete combo. They both arrived in a timely manner and were so easy to unpackage / assemble. Literal game changer for my sleep! I have some neurological issues that cause many position while sleeping to be painful, resulting in extremely restless nights. Being able to adjust my head and feet before sleep, during the night if I wake (which happens considerably less now) and upon waking has changed my life!! I am getting a quality of sleep that I honestly didn't think was possible. The level of comfort these products provide is amazing! My attitude is better, my productivity is better, I'm so happy to have found these! They are also extremely affordable.

The massage unit is really poor and useless. I was excited to have something at least that I could feel. In actuality, the "massage" feature is just a light rumble sound that is not a massage at all. Quite silly to even have this feature. It's ridiculous and serves no purpose.

Bought the split king. The two twin xl mattresses don’t conform to the frames when the legs are raised. Your legs will raise without bending at the knees. This may not be a problem for some people. I tied a strap around each mattress and frame, to keep them together at the foot of the bed. The middle of the mattress is held in place by your body weight. This works for us. With this modification, it functions great. It is inconvenient when making the bed. The mattresses may conform on their own with time, but by then your frames fifty day satisfaction will be over. There doesn’t seem to be any connection between customer service and quality control. I spent two months communicating with customer service, sending pictures and a video. The only solution was to send out new mattresses. The new ones were the same. I started the return process only to become more frustrated, when I had to send more pictures. This all took place within the satisfaction period. The twin xl mattress is probably too lightweight for an adjustable frame.

This bed frame is life changing. I have neck and shoulder problems. I needed to stop sleeping on my side. The zeroG setting has helped me to sleep on my back. It's fabulous. I'm not going to lie. The message setting has been a bonus at getting me to relax at night. I love it.

This must have been a return. The metal on the frame looks like it had been through a war zone. The frame had half of the zip ties cut and loose parts in box. The frame doesn’t even fit together properly. All this and it took them over 2 months to send it to me... and they sent the engine to it a week later than the frame. Honestly this company is a joke and I swear these reviews and awards have to be fake. Nothing but trouble and a terrible experience.

I absolutely love this bed frame! The adjustability helped so much when I had a cold and needed to sleep elevated. My favorite functions are the zero gravity for maximum lounging comfort and the massage for getting to sleep quickly. The freedom that comes with being able to play with these features without disturbing my partner is great. It was so simple to assemble and was delivered right on time. So far, it is worth the investment to never buy another frame again!