Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta Baselogic Platinum Adjustable Base for
Serta Baselogic Platinum Adjustable Base
4 out of 5 stars
stars
16 ratings16 reviews
  1. 5 stars63% (10)
  2. 4 stars6% (1)
  3. 3 stars6% (1)
  4. 2 stars19% (3)
  5. 1 star6% (1)
Sort by |
Showing 11-16 of 16 reviews
Feb 17, 2026
Reviewer name: Dorthea C
1 out of 5 stars
1 out of 5 stars review

Message Feature

The message feature doesn't work. I have only had it a month

Review from Serta
Helpful?76JTM1IUZE2017728765083
Aug 6, 2025
Reviewer name: Disappointed29
2 out of 5 stars
2 out of 5 stars review

I can't believe how overpriced and under featured

So when it says dual massage it doesn't mean you have an option for left and right head and foot. You only have the option for head and foot so both sides of the kingbed vibrate. There's a speaker installed but it only plays horrible sounds like an untuned radio, no Bluetooth, no option to add real white noise. There's memory preset but only one, so you can't have more than one memory preset pretty wasteful. The remote is totally dumb there's an LED screen but it doesn't do anything. There is no app that I can find so I have to hang on to an extra thing in my bed in addition to my phone.

Review from Serta
Helpful?76JTM1IUZE2017728765083
Nov 1, 2025
Reviewer name: Bob C
5 out of 5 stars
5 out of 5 stars review

Owner

Best bed frame ever love all the neat things it can do and for better sleep

Review from Serta
Helpful?76JTM1IUZE2017728765083
Oct 21, 2025
Reviewer name: Kalpesh P
5 out of 5 stars
5 out of 5 stars review

Owner

This is really good product

Review from Serta
Helpful?76JTM1IUZE2017728765083
Sep 19, 2025
Reviewer name: Theresa leitner L
5 out of 5 stars
5 out of 5 stars review

Great

Comfortable bed

Review from Serta
Helpful?76JTM1IUZE2017728765083
Jul 19, 2025
Reviewer name: Vanessa A
2 out of 5 stars
2 out of 5 stars review

Unit Operation

Raising the top of the base and lowering it makes a pop noise like it’s out of line or not in sync

Review from Serta
Helpful?76JTM1IUZE2017728765083