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Customer reviews for Member's Mark Firm 12" Classic Innerspring Mattress for
Member's Mark Firm 12" Classic Innerspring Mattress
4.8 out of 5 stars
stars
26 ratings26 reviews
  1. 5 stars88% (23)
  2. 4 stars4% (1)
  3. 3 stars8% (2)
  4. 2 stars0% (0)
  5. 1 star0% (0)
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Showing 11-20 of 26 reviews
Jun 24, 2025
Reviewer name: marissasec_6813
5 out of 5 stars
5 out of 5 stars review

Great mattress, especially at its pricepoint

[This review was collected as part of a promotion.] A very comfortable mattress that seems durable and a great value for its price. It is not too soft, not too firm. It was not difficult to unpack or put on the frame. It was easy getting sheets on it as well.

Review from Serta
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Jun 13, 2025
Reviewer name: renays2_4171
5 out of 5 stars
5 out of 5 stars review

Good back support must buy

[This review was collected as part of a promotion.] I have been using this mattress for a week now and I have to say this was a great deal! It’s not firm and it’s not soft- it’s right in the middle for me to get a good nights sleep. Once it arrived I laid it out as per instructions and it literally took less than 24 hours to come into form. I love this mattress - it was a pleasant surprise.Back support temperature regulation

Review from Serta
Helpful?12ZQ6S7OGWUA17630022204
Jun 2, 2025
Reviewer name: jeffreyk3_4579
5 out of 5 stars
5 out of 5 stars review

Firmly Certain About Serta's Mark

[This review was collected as part of a promotion.] After receiving this mattress, I put it on the new bed frame to try out. It's amazing, and I really loved it. I like a firm mattress anyway, but on this one, I felt completely supported while it maintained a soft feel as well. For me, a good night's sleep automatically equals an excellent value, and that's what I got. Now I just need to get the king size version also!

Review from Serta
Helpful?12ZQ6S7OGWUA17630022204
May 30, 2025
Reviewer name: dionej3_4238
5 out of 5 stars
5 out of 5 stars review

Really comfortable!

[This review was collected as part of a promotion.] We upgraded my teenage niece to a larger bed with this Serta Members Mark firm queen-size mattress. She is so happy with it and said that for the last week, she's had the best sleep ever! It is breathable with a soft gel and high- density foam.

Review from Serta
Helpful?12ZQ6S7OGWUA17630022204
Jun 26, 2025
Reviewer name: alexaa141_6401
5 out of 5 stars
5 out of 5 stars review

Comfortable quality mattress

[This review was collected as part of a promotion.] I just can’t say enough about this mattress. This mattress is so comfortable and has exceeded my expectations so far. It's only been about 2 weeks since I received it but so far this mattress is exactly what I needed. It strikes the perfect balance between support and comfort, firm enough for proper back support but still soft enough to feel cozy that doesn't need a mattress pad/topper as the matress is thick. Great for side sleepers or your back. When I get up in the morning the mattress does not sunk in. It definitely holds it’s shape well and with this bed it makes it hard to get out of it. The level of comfort is unmatched. I also have been suffering from back, side and neck pain for many years which has been preventing me from sleeping all through the night. So I struggled to find anything that can fulfill my needs. After sleeping on my new mattress for the first time, my back and neck pain was surprisingly relieved. My hips don't feel sore when laying on my side and I feel no more aches and pains in the morning. I am now sleeping better and longer. I love this mattress. This mattress has been a game changer. It’s great for my back, hips, and neck. I have no complaints. This mattress has been a dream and am very happy with it. 5 stars!!!

Review from Serta
Helpful?12ZQ6S7OGWUA17630022204
May 29, 2025
Reviewer name: slyboy1993_9627
5 out of 5 stars
5 out of 5 stars review

Amazing mattress

[This review was collected as part of a promotion.] This is an AMAZING value! It's so comfortable. I slept like a baby and I don't usually sleep well. It's super firm but also really soft. It's great on my back and helped a lot with my chronic pain throughout the night. It kept me cool as well and prevented me from getting all sweaty.

Review from Serta
Helpful?12ZQ6S7OGWUA17630022204
Jul 3, 2025
Reviewer name: aginggracefullymyas_817
5 out of 5 stars
5 out of 5 stars review

Perfect mix of comfort and cool

[This review was collected as part of a promotion.] It was absolutely awesome that I got a new mattress to review. I needed a new one in my guest room, and as I write this my brother and sister-in-law are sleeping on it. They say it is very comfortable and they don't sleep hot on it. My sister-in-law has also had bad back pain as of late, but she is very complimentary on this mattress. They are looking at buying their own when they go back to Colorado. Thanks, Serra and Influenster!

Review from Serta
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Jul 3, 2025
Reviewer name: victoriaj129_3485
3 out of 5 stars
3 out of 5 stars review

Firm and supportive—took some adjusting, but worth

[This review was collected as part of a promotion.] I gave this mattress to it my daughter, and it was noticeably firmer than we expected. It took her about two weeks to fully adjust, but once she did, she started sleeping much better. The mattress provides excellent support and seems very durable so far. While the firmness might not be for everyone, if you are looking for a mattress that holds its shape and does not sink, this is a solid choice. It also regulates temperature well—no complaints about overheating during the night.

Review from Serta
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Jun 13, 2025
Reviewer name: heathert147_6575
3 out of 5 stars
3 out of 5 stars review

Firm like they claim

[This review was collected as part of a promotion.] I slept on the Serra Members Mark Firm Queen mattress for a week. It is a firm mattress for sure! It’s wonderful if you like that. I’m always looking for the right mattress. While this one was too firm for me personally, the quality is amazing! Made very well! I will be placing it in my spare room for guests to enjoy

Review from Serta
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Jun 17, 2025
Reviewer name: beautyiaam_6210
5 out of 5 stars
5 out of 5 stars review

Perfect balance of firmness!!!

[This review was collected as part of a promotion.] This mattress is a win for me. It's very comfortable and has the perfect balance of firmness but at the same time soft. I've used it for quite some time and haven't felt any discomfort upon waking up; on the contrary, I woke up feeling very rested. It's high quality, and I love its thickness. I really recommend it.

Review from Serta
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