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Customer reviews for Shokz OpenDots ONE Open-Ear True Wireless Earbuds for
Shokz OpenDots ONE Open-Ear True Wireless Earbuds
4.3 out of 5 stars
stars448 ratings351 reviews
  1. 5 stars65% (293)
  2. 4 stars15% (68)
  3. 3 stars11% (50)
  4. 2 stars5% (23)
  5. 1 star3% (14)
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Showing 21-30 of 351 reviews
Feb 13, 2026
Kayla
5 out of 5 stars review

Verified Purchase

I would give them a five

Working very well

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Jan 21, 2026
Chuck
5 out of 5 stars review

Verified Purchase

Nice

Nice

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Feb 21, 2026
Tadder
2 out of 5 stars review

Verified Purchase

Shocks Open shot ear phones

Sound isn’t clear

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reply from Shokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenDots ONE. We then ask that you reset your OpenDots ONE. To reset your Shokz OpenDots ONE, place both earbuds into the charging case with the lid open and hold the button on the back of the case for 15 seconds. The orange light inside will flash for 5 seconds to indicate a successful reset. The light will then flash orange and green, indicating they are ready to pair. Turning Off the Volume Limit will also assist with any low volume issues. For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature. For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit. For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them. If the volume is still not loud enough, we suggest customizing the EQ settings in the Shokz App to enhance the volume of vocals or bass. If the issue persists, all Shokz come with a two-year warranty. Please visit our Shokz site to begin a claim. Thank you!

May 17, 2026
Ryan D.
5 out of 5 stars review

Great headphones!

Fantastic headphones that sounds great and stay where they are meant to. Only a slight problem where I try to put them in the case and they are still connected to my phone. This is more than likely my fault, just got to figure out what I'm doing wrong.

Review from Shokz
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Feb 28, 2026
STEVE
1 out of 5 stars review

Do not buy

I wore these a few times for about an hour and half each time. It rubbed my ear so bad that it caused a blister on my ear and the battery life will die and have to recharge the case after every use. I did not have the barcode but had the packaging. The store would not return the item. I call customer support with sams and they could not help either. Now I have a pair I cant wear.

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reply from Shokz

Hi Steve- Shokz here! We're very sorry to hear this has been your experience. To adjust your Shokz OpenDots ONE for better comfort, position the speaker against the inner ridge of your ear and the battery compartment behind it, angling the JointArc 0°–30° downward. Ensure the silicone, nickel-titanium hooks rest securely without excessive pressure and avoid inserting them directly into the ear canal. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!

Apr 20, 2026
Tri L.
5 out of 5 stars review

I got the new red colored ones

Love the color, it stands out and looks really upscale! The OpenDots One are great, comfortable to wear all day and the sound is very nice and balanced. I have had several Samsung ear buds and they are uncomfortable to wear and the sound always horrible, it's tinny and never loud enough, no matter how high I turn it up.

Review from Shokz
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Feb 14, 2026
Sammy
5 out of 5 stars review

Comfy and Light

Pretty pleased with these. Very comfortable, light, and will not fall out. Sound quality is just right (customize within the app). Battery is great as well. If comfort and falling out of the ear are issues for you, give these a shot, don't think you'll be disappointed.

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May 9, 2026
Maria S.
5 out of 5 stars review

In love 😍

I received the black OpenDots as an ambassador gift and ordered the red ones for myself. I’m absolutely in love with the quality and battery life. As a slower runner that can easily take 6+ hrs for a marathon, the OpenDots one will be my long run headphones of choice.

Review from Shokz
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Apr 23, 2026
Mikayla T.
5 out of 5 stars review

Perfect for an office job

I was dubious about trying open-ear headphones but after trying them I am so happy! For what I use them for, they are great. I use them at my office job and they allow me to listen to what I want to, while being comfortable and allowing me to hear if someone is knocking on my door. The charge lasts all day. They are perfect for what I use them for, but using them in a not quiet environment kind of sucks. I tried to use them at the gym but due to overheard music and general gym noise it is very difficult to hear my music.

Review from Shokz
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May 4, 2026
Donna t.
5 out of 5 stars review

Great product

I highly recommend the Dots. I have small ears and until now had not found headphones that fit properly while I workout (run, lift, metcons). The Dots fit, stay in my ears, and have great sound. They are also easy to use and the color is great (I got the red). I ordered the over the ear headphones first, which did not fit. However, the return process with Shokz was quick and easy.

Review from Shokz
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