Our consumers deserve a premium shave, Shaun, and with this in mind, our GilletteLabs Exfoliating Razor was born. By removing dirt and debris before the blades reach you, you'll require fewer strokes to get the comfortably smooth shave you know and love. We're sorry you found these blades to not be up to your normal standards, and we'd love to learn more. We can be reached at 800-445-5388.

Thank you for your review. We want to assure you that we go to great lengths to ensure our products reach you in the best possible condition, and this is unusual. Please give us a call at (800) 445-5388 so that we can learn more and see how we can best help.

GilletteLabs razors get put through strict quality tests to ensure a great shaving experience, so we're disappointed to read your review, gambler76854. Please give us a call at (800) 445-5388, so we can gather a little more product information for our team and make this right for you!

We're sorry to hear you weren't a fan of the Fusion razor and assure you that we're letting our team know your feedback. If you ever have any Gillette questions, don't hesitate to get in touch with us at (800) 445-5388.

Above all else, your satisfaction comes first. Extensive quality testing goes into the design of our products, and we wouldn't expect anyone, let alone one of our loyal fans to be underwhelmed with our GilletteLabs blades, especially when using warm water, a shave prep, and shaving against the grain. We'd love to hear from you about this, and see if we can help improve your future uses. Please call us at 800-445-5388.