The love you have with our products is something we hoped you'd have with our GilletteLabs Exfoliating Razor. We're so sorry to hear about this, and with the quality and safety checks we have in place, we'd always expect a quick and smooth shave. Although this razor does exfoliate the skin and should allow you to take fewer strokes, we still always do recommend using warm water and a pre-shave as this allows the blade to glide over the skin with ease and protect it. We take reports like this seriously Leonard, and we'd love to learn more. When you have a free moment, please give us a call at 800-445-5388.

We're very sorry you had this experience. Quality is at the heart of what we do, so we're disappointed to hear this. The exfoliation bar should help you take fewer strokes by removing dirt and debris from in front of the blades. If you can give us a call at (800) 445-5388, we'd like to see how we can help.

Thank you for sharing your feedback about the GilletteLabs with Exfoliating Bar Razor. I’m sorry to hear that you’ve found it difficult to replace the blades. We understand how important it is for your shaving routine to be smooth and hassle-free. To clarify, the GilletteLabs razor handle is designed to work exclusively with GilletteLabs cartridges. If you have any questions or need assistance with replacing the cartridges, please don’t hesitate to reach out to us. Our team is here to help you every step of the way! You can give us a call at 1-800-GILLETTE, and we’ll be glad to assist you.

Parkert, thank you for sharing your feedback about the GilletteLabs Exfoliating Razor. We're sorry to hear that you’re not impressed with your experience. Your satisfaction is our priority, and we’d love the opportunity to help you further. Please give us a call at (800) 445-5388, so we can better understand your concerns and work towards a solution. Thank you for being a Gillette user!

Thank you for your feedback, and I'm truly sorry to hear about your experience with this product. We understand how frustrating it can be when a product doesn’t meet your expectations, especially when it impacts your travel plans. We take quality seriously and would love to learn more about your situation to help make it right. Please feel free to reach out to us at 1-800-GILLETTE. Your satisfaction is important to us!

Especially for maintaining your head, you'll need a sharp blade to get that premium look you're after, Sean. Our Gillette Labs Exfoliating Razor was crafted to mechanically exfoliate the skin and remove dirt and debris so that you can get a smooth shave when you use warm water and a pre-shave. We're sorry that the blades weren't as sharp as you expected, and we'd like to learn more. When you have a free moment, give us a call at 800-445-5388.