Hello Regina, we’re sorry to hear the pool did not meet your expectations for durability after only one use. We appreciate you taking the time to share your experience, as your feedback is important to us. Please give our customer service team a call at 888-670-4386, Hours: 7 AM–7 PM MST (Mon–Fri) and Saturday during our regular weekend business hours (MST). We’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam's Club.

Hello Marta, we’re sorry to hear your new pool arrived with holes in it. We understand how disappointing that must have been when opening it for the first time. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam’s Club.