Customer reviews for Member's Mark 10' Family Pool

Customer reviews for Member's Mark 10' Family Pool for

Member's Mark 10' Family Pool

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3.4 out of 5 stars

stars67 ratings36 reviews

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Showing 21-30 of 36 reviews

May 19, 2026

anonymous

1 out of 5 stars review

Doesn't hold air

Helpful?

reply from Polygroup

Hello, we’re sorry to hear your pool is not holding air as expected. That’s certainly not the experience we want for our customers. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam’s Club.

May 29, 2026

anonymous

1 out of 5 stars review

Doesn’t hold air on first use.

Wouldn’t hold air for first use. Very disappointing. Returned.

Helpful?

reply from Polygroup

Hello, we’re sorry to hear the pool would not hold air on the very first use. We understand how disappointing that must have been, especially when you were ready to enjoy it with your family. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam’s Club.

May 25, 2026

anonymous

1 out of 5 stars review

don't waste your money

deflated during first use, do not buy.

Helpful?

reply from Polygroup

Hello, we’re sorry to hear the pool deflated during its first use. That’s not the experience we want for our customers. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help resolve this for you. Thank you for your purchase at Sam’s Club.

Jun 4, 2026

anonymous

5 out of 5 stars review

Great Pool for kids or laying out

We have purchased several kiddie pools in the past and this one is the best! Very easy to inflate and clean. Will definitely buy again!

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May 29, 2026

anonymous

1 out of 5 stars review

Skip, buy something bettero

Deflated after a day, waste of water. Its also smaller than last years but the same price. Disappointing

Helpful?

reply from Polygroup

Hello, we’re sorry to hear your pool deflated after just one day—that’s very disappointing. Please check the valves and seams for any leaks or sealing issues. We appreciate your feedback and hope you’re able to get this resolved with your purchase at Sam’s Club

Jun 4, 2026

EmilyR

2 out of 5 stars review

Deflate gate

Drain plug didn’t stay in and water was leaking out slowly, also had an inflation issue on the top ring of the pool. Going to return and try again but I assume this is why it’s now only $20

Helpful?

reply from Polygroup

Hello EmilyR, we’re sorry to hear about the drain plug not staying secure and the issue you experienced with the top ring inflation. That’s not the quality we expect, and we understand how disappointing that must be. Please give our customer service team a call at 888-670-4386, Hours: 8 AM–5 PM MST (Mon–Fri), and we’ll be glad to review warranty options and help you with a resolution. Thank you for your purchase at Sam’s Club.

Jun 5, 2026

Trish

5 out of 5 stars review

Pool perfection

This pool was a steal! I love the overall size as it is big enough to allow me to lounge around in but small enough that I can drain and store when needed. Love the blue color as well (also a white color available). Summer just got better!!

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Jun 10, 2026

anonymous

2 out of 5 stars review

So-so

It’s more of a lounge pool for adults. The bottom part of pool deflates easily. We used to purchase the other inflatable pool in the past, which has given us no issues and lasted us two whole summers! Kind of bummed out about this inflatable pool.

Helpful?

reply from Polygroup

Hello, thank you for sharing your feedback. We’re sorry to hear the pool didn’t meet your expectations, particularly with the bottom chamber not holding air as well as expected. We appreciate your comparison to previous pools and will share your comments with our product team for review. Thank you for your purchase at Sam's Club.

Jun 8, 2026

anonymous

1 out of 5 stars review

Pool

Has issues holding air. I’ve checked numerous times for leaks and i don’t know what’s the issue with this pool. Be prepared to air it and fill it everyday. Just save your money and get something else.

Helpful?

reply from Polygroup

Hello, we are sorry to hear about your experience. Please contact Member Support at (888) 301-0332 for further assistance.

Jun 9, 2026

Chloe

5 out of 5 stars review

BEST POOL EVER!!!!!!

This is the best pool ever! My family loves hanging out in this pool in the summer, it’s the perfect size. I would highly recommend it for anyone considering it, just go for it! It holds air so well and is built to last.

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