Hi Norman, thank you for sharing your feedback on the Bose QuietComfort Headphones. We’re glad to hear you enjoyed the noise‑cancelling feature and found it easy to connect via Bluetooth to your devices.<br /><br />We understand you’ve returned the headphones, but if you’d still like assistance, you can refer to this troubleshooting guide which may help improve sound clarity: https://bose.life/3MN67J2 Thanks!<br /><br />Klariss - Bose Customer Support

I'm sorry to hear of your disappointment with your QuietComfort SC Headphones, Sonya! If you contact us at Bose, we'll happily listen to your feedback and see what we can do to make your product experience better. We can be reached here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support

Hi James, I'm sorry to hear you returned your QuietComfort Headphones, though you did enjoy their noise cancelling performance. If you find the mic isn't picking up your voice well on calls, then make sure you're not in an overly windy environment, as wind noise can enter the microphone capsule and render other audio unintelligible. If this doesn't help, our support team will always be happy to take a closer look, to see what might be causing the issue and what fixes could be suggested: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support