Above all else, your safety and satisfaction are our top priority, Kelly. With our Exfoliating Razor, we expect effortless shaving in one efficient stroke with zero cuts and irritation, especially with our quality and safety checks. We did find that trimming the hair down first, soaking your hair in warm water, applying a pre-shave, and shaving against the grain helps remove any unwanted hairs. We want to make your next shaving session exceptional, so we want to hear from you about this and help. Please call us at 800-445-5388.

Thank you for your feedback, and I'm truly sorry to hear about your experience with this product. We understand how frustrating it can be when a product doesn’t meet your expectations, especially when it impacts your travel plans. We take quality seriously and would love to learn more about your situation to help make it right. Please feel free to reach out to us at 1-800-GILLETTE. Your satisfaction is important to us!

Thank you for sharing your thoughts on the GilletteLabs with Exfoliating Bar Razor. We're sorry to hear that it did not meet your expectations. Please contact us at (800) 445-5388 and our customer service team will make sure you have the best experience with us! We're here to listen and provide you with the best solution possible!

Thank you for sharing your feedback on the GilletteLabs with Exfoliating Bar Razor. We’re sorry to hear that it didn’t meet your expectations compared to the Fusion razor and that you found the blade performance lacking after just a couple of days. Your satisfaction is important to us, and we understand how disappointing it can be when a product doesn’t deliver the quality you’re used to. We appreciate your insights as they help us improve our offerings. If you’d like to discuss your experience further or if there’s anything we can do to assist you, please contact us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your input!

Hey there, Ray. We take great pride in creating quality blades so that our users get the high-quality shave they deserve. We're truly sorry to hear that one of our loyal users who's been using our blades for over 40 years isn't a fan of this. We'd like to learn more about why that is and see if we can improve your future uses. We can be reached at 800-445-5388.