Thank you for sharing your feedback about the GilletteLabs with Exfoliating Bar Razor. I’m sorry to hear that you’ve found it difficult to replace the blades. We understand how important it is for your shaving routine to be smooth and hassle-free. To clarify, the GilletteLabs razor handle is designed to work exclusively with GilletteLabs cartridges. If you have any questions or need assistance with replacing the cartridges, please don’t hesitate to reach out to us. Our team is here to help you every step of the way! You can give us a call at 1-800-GILLETTE, and we’ll be glad to assist you.

Thank you for your review. Please know that we go to great lengths to ensure our products reach you in the best possible condition, and that this isn't something we'd expect. Are you able to double check that you fitted the cartridge correctly into the handle? Otherwise, please give us a call at (800) 445-5388. We'd be happy to see how we can help.

Our consumers deserve a premium shave, Shaun, and with this in mind, our GilletteLabs Exfoliating Razor was born. By removing dirt and debris before the blades reach you, you'll require fewer strokes to get the comfortably smooth shave you know and love. We're sorry you found these blades to not be up to your normal standards, and we'd love to learn more. We can be reached at 800-445-5388.

We're sorry to hear you weren't a fan of the Fusion razor and assure you that we're letting our team know your feedback. If you ever have any Gillette questions, don't hesitate to get in touch with us at (800) 445-5388.