Order can be canceled at any time. You won't know it has been canceled until a few hours after the order is placed. Emails will say that you canceled the order, even if it is due to stock issues. Help desk says that orders are canceled like this due to website not being updated with true stock numbers. They do not have an estimate for restock dates. The Little Mermaid blanket in particular has issues with stock numbers. I had an order canceled yesterday, this morning, and this afternoon (since I reordered hoping the cancellation was in error). So, it can apparently take a while to get the correct numbers for the stock, as it has had the issue since yesterday. For the ones I have received, 2 of the boxes were damaged. So, be aware of that as well.

Received our second order of blankets and they were both opened and resealed. Very disappointed. The first order was perfect.

This was obviously a return as the seal on the VHS box was cut open. The VHS box itself was completely destroyed and broken in many places. The cuteness of the VHS box was the reason why I bought it in the first place. Really disappointed and frustrated that Sam’s Club would let someone buy the product in this condition and then also mail it to them plus charge shipping on a product that was used and then destroyed. They could have at least discounted the item and note that it has flaws and is not in perfect condition. I also don’t think I should have been charged shipping for this item. Such a bummer and definitely getting returned….

First off, my original review was very explicit. I used some harsh, but true words that was a little too sensitive to pass being submitted. It wasn't written in anger, but more from confusion on how a company can care so little about the products they sell and the customers who buy these products. None of those people who shipped this item would want it or choose to give it as a gift if received in this condition. If more employees acted like the items they're shipping out were going to one of THEIR OWN loved ones, I guarantee you would get less complaints about how products arrive. Second, when you pay for Shipping %26 Handling you expect some sort of care. You don't expect to receive an item damaged, torn or mutilated. It does happen from time to time, but it should NEVER HAPPEN due to a company being lazy on HOW they ship the item. The VHS blanket box I received came wrapped in cellophane with nothing more than a thin mailing bag to protect it. THATS IT! The seal on the side was damaged, the box broken and dented in multiple places. Thirdly, if this was a common item, not a collectable and not so close to the holidays that I could easily exchange it for another I wouldn't be so adamant as to write this review. But such is the case, this is what I'm dealing with and it's beyond excuseable in my opinion. I work too hard for my money for my purchased goods to be treated with deliberate incompetence.

The “VHS” boxes were all damaged when they arrived. I ordered all four blankets and all but one was damaged.

If you’re buying these to collect or put on display, I would not it’s like nobody at the factory cares that these are collectible items and they destroy the outside packaging of this. Blanket soft and it’s great but the outside packaging is so messed up. The corners are all bent in and torn up.

This item is a gift and came, as many other reviewers have stated, with the seal broken. Why are so many arriving with broken seals, making them seem already opened?! The box is so cute and bigger than expected! The app won’t let me upload the photo for some reason.

The most amazing Disney item I've purchased! Absolutely flawless love the attention to detail that went into the box itself to make it look identical to the VHS, the blanket itself is soft and beautiful. Peter Pan is my favorite and this is for sure a great addition to my collection.

They will cancel your order without a warning.

My order was canceled for no reason.