Hello tina, we appreciate your feedback and would like to apologize for your recent experience with the RCA, 2.0 Cu. Ft. Portable Washer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hello laurent, we appreciate your feedback and would like to apologize for your recent experience with the RCA, 2.0 Cu. Ft. Portable Washer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hi zihui, we are glad to hear you are pleased with your RCA, 2.0 Cu. Ft. Portable Washer.