I'm in Pennsylvania and this present for my husband was opened early this year just in time for winter storm Gail. Boy was this a godsend! I can use this too. You just pop in the batteries and press a button. Really simple operation and it was easy to maneuver. I'm a first time customer of Snow Joe products and I liked this very much. This will serve me and my husband well this winter.

I bought this little gem to help with snow removal while my hubby keeps our very long driveway cleared. Boy oh boy, this was an excellent purchase and performs way beyond my expectations. I would recommend this to anyone. I have yet to run out of battery charge for the large snows that we've had.

Living in Rochester, NY it can be a daunting thing to face the winters at times. This little guy did not disappoint so far. It handled the snow very well. My only complaints are the battery compartment covers are poorly designed. I opened the cover to retrieve my battery after snowblowing and the hinge snapped right off immediately. I was perplexed about this. I am having the compartment door replaced under the warranty, but in further inspection, the construction of the battery doors is very poorly designed. Instead of using an actual hinge and pin, the hinge piece on one side is totally plastic. The tension spring to keep it closed seems too good for what the plastic is capable of handling honestly. In a future redesign of the product I'd suggest a redesign of the hinge mechanisms for these battery covers. I ended up having to use packing tape to hold it in place while snowblowing the next day because you don't want the inside of that to get wet or it can damage the machine and battery. It worked fine that way and kept it perfectly dry and in place. But this was only after my first use and a device shouldn't have ANY part break at first use. Putting the device together was somewhat tedious. Some of the turning locks didn't want to turn correctly, and getting the pins open to connect the main rotation bar was very troublesome, however that's a good thing that it shouldn't come loose at any point. Overall, the device is solidly built and I really appreciate the safety features built in such as having to press the button and then lift the handle to start it to prevent accidental activations. I also appreciate the auger cleaning tools being provided too to protect yourself and clear any clogs if you experience them...I can happily say I haven't experienced any clogs needing it at all which is great! I do however suggest getting a second set of batteries for when the snow is extra heavy or if it's snowing so rapidly you have to do it a few times really quickly. This way you don't end up with the batteries dying . Our driveway is I'd say about 56 to 60 feet long and 20 feet wide if that gives you any indication. For most snowfalls, just the two batteries that comes with it are plenty. But for heavier snowfalls I'd suggest being prepared with two more just as an in case. I only have had to use a second set once and that was with over 3 feet of snow rapidly falling in less than a few hours. Otherwise the single set work great! I am giving 4 stars simply because of the flaw with the battery covers. That's a pretty major flaw honestly especially with a part that you'll be physically operating at least 2 times (once to put the batteries in and once to remove them) every time you use the device. Otherwise, this machine did not disappoint. Even at the bottom of the driveway hitting the junk from the plows that builds up, it shred right through it all. It wasn't a small amount either.

Bought in March of 2023 but didn't use until today, January 12, 2024. It started snowing after midnight. By the time I started throwing, we already had at least 4". My new Snow Joe handled it! Even the 'boulders' at the end of the driveway! No more stinky gas and oil and no more tune-ups! One of the best products I've ever bought for myself! This area is expecting 8-12" with blizzard-like conditions today. Good thing I bought an extra charger and two extra batteries! I'm ready with my Snow Joe, Mother Nature! Bring it on!

Easy to use but batteries do not last in snow over 3 inches of fluff. Have small driveway that fits 2 cars and batteries will last long enough to get around and in between the cars. Once I go to do where the plows pushed into the driveway, the batteries die before I can finish. Heavy snow, batteries last 1/2 hour tops. Light snow, batteries last maybe 45 min to 1 hr.

I purchased this unit after returning 2 larger units of a different brand that quit after the first use. I thought I would need to return this one as well because initially it would only run for 3 seconds under load. I called customer service and they told me to make sure the batteries were charged fully, then press and hold the button for 10 seconds without pulling the lever, release, then operate normally. Since completing this procedure this unit has been a beast. I've cleared 8 in of old wet snow from the sidewalks, cleared my porch, etc. I am very satisfied with the quality and performance of this unit.

I have the 48v 18" . The question asked by most, will it handle heavy snow. The answer is yes, BUT, the battery lasts about 20 minutes . So on a heavy-heavy snow day... it will take about 1+ hr... so requires multiple charging at 2 hours per charge. To help mitigate that, I bought an extra set of batteries... expensive! My driveway is about 3 cars wide by 4 deep driveway. ,re 1-2 inches takes me about 10-15minutes to clear...as fast as I can maneuver the machine 3-5 inches.... about 15-20 minutes 6 to 12 inches... about 30-40 minutes ... may have to do half width of the machine at a time. 12-24 inches...over 1 hr.... but it can do the job, throwing the snow far.... have to do small swaths at a time I have a big gas 26" for the 12-24 inch days. The big advantages Lightweight Handles 90% of my needs... Easy to use, just pull the trigger. Easy, My wife can operate it. I would buy again with extra batteries.

[This review was collected as part of a promotion.] I receive this product as a sample in exchange for a review I don’t call the snowblower snow Joe I call it BIG JoeThis is perfect for Michigan’s snowy winters I tested it out the other day for our first snowfall I was highly impressed the installation it was very simple it already came assembled so that was awesome the battery pack also already came fully charge so it was ready to go I did three of my neighbors driveways as well as myself and the battery was still very for the only thing I will say is make sure that you don’t have any sticks on the ground that’s around because it does pick up those small sticks and anything else that may be on the ground! Very impressed and it also comes with a two-year warranty

Just got this a week ago. Michigan then had a 9 inch snow fall. The first few inches were heavy and wet- the snowblower did well. Then next 2 inches or so were light and no issues. The last 5 inches were deeper and had some ice chunks from the road being plowed. That was for sure more of a strain, but it still got the job done. I have a corner home ad the driveway is just big enough for 2 cars. I can do the driveway, sidewalks all the way around and up to the front entrance on one charge in the conditions described above. I have an allergy to vibration and can't use gas blowers, but this was not a problem for me! I also have a heart condition and needed a lighter unit- it was a bit much to push for me on the heavy wet snow, but the more typical snow fall was no problem. We LOVE not having to keep gas on hand. The batteries took about 3 hours to charge. Overall we are very happy with the purchase!

I like the machine, but when the batteries stopped working, I contacted Snowjoe for replacement under warranty and the only sent me one correct battery and not two. I tied purchasihg a second and now that one doesn't work. This situation would not have happened if they would have sent me two batteries that were under warranty. I have over 100 emails to SJ regarding this issue beginning March 2023 up until the summer, then they send me only one battery.