Thank you for sharing feedback on our Head and Shoulders Dry Scalp 2 in 1 Shampoo and Conditioner. We're sorry to hear that your hair seemed to dry out a bit and if you developed a headache. This has been unexpected news and we understand that this may have been upsetting. Please know that we are handling this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and so cannot tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't done so already. Also, as you may already know, hair is usually dry when it hasn't been properly conditioned. It's a chance that the product you used just wasn't the correct version for your hair type. For a better experience, we recommend using a shampoo with a more hydrating formulation. You can also consider pairing it with a separate rich conditioner to see if it helps bring back the moisture in your hair. When you have the time, please give us a call at (800) 723-9569 or send us an email through our Contact Us Page.

Thank you for reaching out about our Head and Shoulders Dry Scalp Complete Hydration 2 in 1 Shampoo and Conditioner. We're sorry to hear that you weren't satisfied with the product. We genuinely want all of our consumers to receive some amazing results. Your review has been unexpected but please know that we are handling this with the rest of our Head and Shoulders team. We would like to learn more about your experience. When you have the time, please give us a call at (800) 723-9569 or send us an email through our Contact Us Page.