I ordered a total of 4 racks. The two that were being delivered today came with very damaged packaging. I will still pay for a total of 4 racks, 2 plated finish and 2 granite finish but will only accept boxes that have not previously been returned taped back up and shipped out to the next unsuspecting customer. I expect brand new shelving racks with boxes that have not been horribly damaged.

I bought one of these units 2 weeks ago. Bought 2 more units yesterday, unloaded them and carried them into the basement. After unboxing them I discovered that the plastic used to protect the legs was melted to them. So it was rebox 200 lbs of shelving units, carry them upstairs, load them in my truck, drive to Sams, and unload them, or spend 3 hours cleaning the melted plastic off of the legs. I am 60 years old so I ended up cleaning up the legs.

The racks are beautiful, but the wheels cannot hold any where near the weight that is given on the specs. Haven't even had them a week and the wheels are already bent and the rack is now unusable. I am calling the customer service dept. Let's see how that goes.

Well-made, sturdy rolling storage rack at a fair price and free delivery! Adjustable shelves, easy to assemble by 2 people. One person can assemble, but harder to handle. Lots of storage space! Smooth, easy rolling; also has 2 locking wheels. It comes with flimsy plastic shelve liners; however, I've purchased other racks that don't come with any shelve liners! So flimsy is better than none! Great rolling storage shelves!! I've purchased two so far, and more on the way!!

I would love to give this a 5 star rating as the unit appears it would be very nice. But, the box contained 5 upper poles and only 3 lower poles. Thus, it can't be assembled. A voice mail to the manufacturer two days ago has not been returned. Will attempt one more call and then returning the unit to Sam's if no response or quick delivery of a replacement. This would be unfortunate as I planned to purchase two more.

We wanted a good solid built and sturdy shelf unit for storing cookware and appliances. This did the trick. I like the daaed feature of being able to seperate this into two seperate shelf unites. Came with all good solid steel componente exect the shelf sleeves for easy assembling.

This may be a great product, but DO NOT have it delivered. The item is heavy, and I can tell from the condition of of the box (ripped, busted and open on the ends), that the workers have been dropping it, dragging it, and everything EXCEPT picking it up, since it was ordered. The plastic joint pieces are trash, and falling out all over the place. It goes back to Sam's TOMORROW. Hopefully they have one IN the store that I can pick up myself. Jeez.

I purchased 3 of these a couple of years ago and had no complaints. Purchased a fourth shelf this week and was extremely disappointed. The shelves are wavy and the legs are warped. Very poor quality. Again, everything you can come to expect from Members Mark.

Three units ordered. One had destroyed packaging. Replacement had same issue with parts missing.

Convenient pick up and as advertised