Hi Marsha, thank you for recommending our product! We're so glad to hear that you love it, especially the chicken. We look forward to serving you again in the future! Cheers! The Bare Bones Team

Hi, Sundie, we're sorry you are disappointed with your Bare Bones purchase. If you would like to discuss what disappointed you or request a refund, please reach out to our Customer Happiness team at hello@barebonesbroth.com. Cheers, The Bare Bones Team

Hi, Joyce! We 're so glad you're happy with the instant bone broth! I'm happy to address the concerns about sodium. Our instant bone broth is designed to be a protein snack that also provides hydration. Sodium is essential to providing hydration, and in the case of our instant broth, most of the sodium comes from bakers yeast extract, which is essential to the flavor. Our philosophy is to create nourishing foods using simple and consciously sourced ingredients. The majority of the sodium occurs naturally from the ingredients used, not the addition of salt. When creating our products, we always start with low sodium and work our way to what believe is the best taste. Because of the savory/umami expectation from consumers, it’s very difficult to create a broth that actually tastes good and that is truly low sodium. Additionally, all salt is not created equal. We do not use iodized salt, and only add a small amount of sea salt solely for the nutritional benefit of the added minerals. Natural sea salt used sparingly can provide a plethora of health benefits including, but not limited to, strengthening the immune system, a huge benefit for those older in age. We believe a small amount of quality salt provides significantly more benefit than harm. You can read more here: http://readynutrition.com/resources/10-health-benefits-of-sea-salt_15092011/# Cheers! The Bare Bones Team

Hi Jean, we're disappointed to hear our chicken bone broth fell short of your taste expectations. As a real-food product made with premium ingredients, the flavor profile can differ from powdered broths or bouillon cubes. We craft our broths to deliver the authentic taste of slowly simmered bones and vegetables. However, we understand these robust flavors may not suit everyone's preferences. Please feel free to reach out to our Customer Happiness team at hello@barebonesbroth.com if you'd like to explore a refund or exchange per our 100% Satisfaction Guarantee. Your feedback helps us continue improving our products. Warm regards, The Bare Bones Broth Team

Hello D.! Thank you for your support and feedback. We're excited to hear you love our products! We consider all our customer input, and appreciate your patience as we go through our process. Also feel free to reach out to our Customer Suppport about our sodium philosophy. Cheers, The Bare Bones Team