Hi Paddy, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or through LiveChat on our website under ‘Support.’ ~ Samsung Advisor

Hi Jremmy, Thank you for sharing your thoughts on the picture quality of Samsung’s U7900F TV. If the image doesn’t look quite right to you, there are several adjustments that can help optimize performance for your space and preferences. First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode Each mode is tailored to a different viewing style: • Standard – Balanced settings for everyday use • Dynamic – Brighter and sharper for brightly lit rooms • Movie – Softer tones ideal for low-light viewing • Eco – Reduces power consumption by adjusting brightness • Filmmaker Mode – Preserves the creator’s original color, contrast, and motion settings You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more. If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit the ‘Support’ section on our website to LiveChat with an agent. ~ Samsung Advisor

Hi Ojay, Thank you for your feedback. TV freezes or becomes unresponsive: 1. Cold boot – Hold the Power button on your remote for 5+ seconds until the TV restarts. 2. Update firmware – Home > left directional key > Settings > Support > Software Update > Update Now 3. Run Device Care – Home > left directional key > Settings > Support > Device Care > Start Device Care If the volume on your TV seems too low, we recommend checking for firmware updates: Settings > Support > Software Update > Update Now Then, go to: Settings > All Settings > Sound > Sound Mode and try Amplify to boost dialogue and upper tones. To maintain consistent volume across channels and apps, enable Auto Volume under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor