Customer reviews for LG 83” Class G5 Series OLED evo AI Smart TV forGreat TV
[This review was collected as part of a promotion.] Great TV, awesome picture quality, however, the stand is not good for me. Stand is at the center and appears unstable (my older LG has two each at the edges) and tilted makes eye distance farther on the top side than the bottom which may have strained my eyes. The four star is because of the stand, otherwise TV is 5 star. Tried to call LG if they can change to wall mount service and return the stand, but they said they can't do. So, I would probably return the TV and buy it again with wall mount. I have all appliances and TVs only LG, love it.
Hi there! Thank you for sharing your feedback on the LG OLED83G5WUA. We’re glad to hear the picture quality has impressed you, though we understand your concerns about the stand design and viewing comfort. While the stand cannot be exchanged, wall mounting is a great option for stability and eye‑level viewing. You can find step‑by‑step guidance here: https://www.lg.com/us/support/help-library/lg-tv-tv-wall-mounting-steps--20154739963825. We truly appreciate your loyalty to LG across your appliances and TVs, and we’re here if you need further support—feel free to DM us at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich
Best TV I have ever owned!
[This review was collected as part of a promotion.] Beautiful TV - before you even turn it on. Spectacular image reproduction. It is like have a movie theater in your home. Bright image, vivid colors, solid blacks, superior motion. Sports come to life. Highly recommend this TV.
Hi there, thank you for sharing your review of the LG OLED83G5WUA. We’re delighted to hear it has become the best TV you’ve ever owned, with spectacular image reproduction that feels like having a movie theater at home. The bright picture, vivid colors, deep blacks, and smooth motion make it perfect for sports and movies alike. We truly appreciate your recommendation and are glad this TV has elevated your entertainment experience. If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Xbox on massive screen
[This review was collected as part of a promotion.] I’ve been gaming on my Xbox with this LG TV, and the experience is next-level. The huge screen instantly makes everything feel more immersive — from open-world games to competitive shooters. Colors are vibrant, motion is smooth, and the HDR really pops. Just make sure you have fast internet.
Hello, Dave. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your gaming experience on Xbox is next-level and that the huge screen, vibrant colors, smooth motion, and popping HDR have impressed you. It’s wonderful to know the gaming performance has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Xbox on massive screen
[This review was collected as part of a promotion.] I’ve been gaming on my Xbox with this LG TV, and the experience is next-level. The huge screen instantly makes everything feel more immersive — from open-world games to competitive shooters. Colors are vibrant, motion is smooth, and the HDR really pops. Just make sure you have fast internet.
Hello, Dave. Thank you for sharing your thoughts about your LG TV. We’re excited to hear how much you’re enjoying gaming on your Xbox with your LG TV, especially with the immersive large screen, vibrant colors, smooth motion, and HDR that truly enhances the experience. It’s great to know it’s delivering that next-level feel for both open-world adventures and competitive play. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
LG OLED97G5WUA
[This review was collected as part of a promotion.] This TV is amazing the α11 AI Processor Gen2 support for Dolby Vision, Dolby Atmos, HDR10, HLG. This size and panel quality deliver huge impact. If you have the space and the budget, the feel of a near-cinema screen in your home is very compelling. I recommend well worth the money really wish I could have more of them all over the house if I can
Hello, Eric. Thank you for sharing your experience with your LG TV. It’s exciting to hear how much you’re enjoying the α11 AI Processor Gen2 and its support for Dolby Vision, Dolby Atmos, HDR10, and HLG, all delivering that near-cinema feel right at home. The impressive size and panel quality truly make a huge impact, and we’re glad it has been such a compelling addition to your setup. Thank you for the 5-star feedback! ^James.
Missing Mute
TV looks great! Few points to consider: does not come with a stand. While it does come with a wall mount, it doesn't tilt, at all. TV is SUPER bright! Im guessing the engineers were tired of hearing 'make it brighter'...you will have to knock down the brightness! Love the TV...but might biggest complaint is that there is no mute button on the remote. This may seem petty, and I would have rolled my eyes as well, until I reliazed how often I use it. Amd before anyone tells me 'just hold the volume button down'...that might be acceptable if the volume went back to the previous level, but it doesn't. So you have to hold the volume button again, to bring it back up. JUST HAVE A MUTE BUTTON! I also agree with others who have said you have to sign away your life to use some of the features.
Hi there! We’re glad to hear you’re enjoying the great picture quality and brightness of your TV — it’s wonderful to know it’s making a strong impression. We also appreciate your detailed feedback about the stand, remote functionality, and setup requirements, as these insights help us understand what matters most to our customers. A helpful tip for the mute function in your remote is press and hold the volume down button to mute/unmute, or press the scroll wheel/OK button for other functions. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
$500 gift card offer bait and switch
[This review was collected as part of a promotion.] I purchased this and I expected to submit my $500 gift card entry after using the TV only to provide a real review. I find out they took it down before 12/28 (entry deadline). Now you cannot even submit one anymore. I will consider returning this now as a result. Very disappointed in LG as this is my first LG TV product.
Hello, Fernando. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the promotional gift card entry process and the challenges you’ve faced with submitting your review. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this promotional entry issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
The Best OLED TV I’ve Ever Owned
[This review was collected as part of a promotion.] Wow — the G5 TV exceeded my expectations. The moment I turned it on, I could see the upgrade from previous LG OLEDs. The brightness is noticeably higher, the colors pop, and the black levels are flawless as always. The huge 83" screen makes movies feel like a real theater. Gaming on this TV is ridiculously smooth, and everything looks razor sharp. The design is beautiful too — super thin, modern, and looks amazing on the wall. It’s definitely a premium TV, but for the picture quality and overall experience, it feels worth every penny.
Hi Ollie, thank you for sharing your experience with the LG OLED83G5WUA. It’s fantastic to hear how the brighter panel, flawless black levels, and razor‑sharp gaming performance have elevated your setup to feel like a true theater. The sleek, modern design sounds like the perfect fit for your wall, and we’re glad it delivers that premium experience you were looking for. For any further assistance, feel free to DM us at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich
Amazing Picture Quality
[This review was collected as part of a promotion.] After upgrading to a G5 83" (from my old C9 77), I was pleasantly surprised with the improved brightness and the colors. This TV is much better OLED for a room with lots of daylight. I did find the sound a little muffled (AI Sound doesn't seem to work well for my living room). Standard settings sounded best for my room, but you should consider a soundbar or AV receiver.
Hi. Thank you for sharing your thoughts about your LG TV. Moving from a C9 to the G5 is a big jump, and it’s great to hear how much you’re enjoying the brighter picture and richer colors—especially in a room with a lot of natural light. Your note about the sound profile is really helpful too, and it’s insightful how you compared the different audio modes and suggested pairing it with a soundbar or receiver for the best experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Brilliant TV with Amazing Picture!
[This review was collected as part of a promotion.] I own a beautiful LG G4 OLED, but the G5 is even better! Stunning contrast, color, and brightness, its picture is exquisite and striking. No other TV tech can compete with OLED for picture quality and deep immersion, and LG remains at the very peak of OLED quality and features. A couple stumbles in the G5's original firmware have all been seamlessly corrected, and the G5 provides a higher fidelity and better Dolby Vision viewing experience than any other brand or TV. Get an OLED, get the G5, and never look back.
Hello. Thank you for sharing your thoughts about your LG TV! Your excitement shines through, and it’s fantastic to hear how the G5 has elevated your experience even beyond your G4. That combination of contrast, color, brightness, and Dolby Vision performance is exactly what makes OLED so immersive, and we’re thrilled it’s delivering that level of impact for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James