Hi Jremmy, Thank you for sharing your thoughts on the picture quality of Samsung’s U7900F TV. If the image doesn’t look quite right to you, there are several adjustments that can help optimize performance for your space and preferences. First, make sure your TV is up to date. Firmware updates often include picture quality enhancements. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now Next, explore available Picture Modes under: Settings > All Settings > Picture > Picture Mode Each mode is tailored to a different viewing style: • Standard – Balanced settings for everyday use • Dynamic – Brighter and sharper for brightly lit rooms • Movie – Softer tones ideal for low-light viewing • Eco – Reduces power consumption by adjusting brightness • Filmmaker Mode – Preserves the creator’s original color, contrast, and motion settings You can also customize the image further under: Settings > All Settings > Picture > Expert Settings, where you’ll find detailed controls for Brightness & Contrast, Color & Tint, Sharpness, and more. If you’d like help fine-tuning your display or exploring these settings, please call Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit the ‘Support’ section on our website to LiveChat with an agent. ~ Samsung Advisor

Hi AG68, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Advisor

Hi Sifuentes, We appreciate your feedback regarding your U7900F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Advisor