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Customer reviews for SAMSUNG 85" Class U7900F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U7900F Series 4K Crystal UHD Smart TV
4.7 out of 5 stars
stars1,535 ratings1,524 reviews
  1. 5 stars78% (1,204)
  2. 4 stars14% (212)
  3. 3 stars4% (64)
  4. 2 stars1% (23)
  5. 1 star2% (32)

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Showing 621-630 of 1,524 reviews
Dec 5, 2025
LoveSamsungproducts
5 out of 5 stars review

Motion based sound is impressive

[This review was collected as part of a promotion.] It really is an experience that speaks for itself, no detailed description is adequate enough to fully grasp the whole experience. You just gotta get one for yourself and set it up you literally can hear the different directions each sounds is coming from as if you were right there where the filming was happening.

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
Nov 6, 2025
Janice
1 out of 5 stars review

7900FD Crystal UHD TV (2025)

[This review was collected as part of a promotion.] This TV sucks! I spoke to support, and he tried different troubleshooting tasks, and nothing worked, so the next thing I know the phone disconnected and he didn't bother to call me back. I get the error message "smarthings tv plus" is installing but it never finishes and the same thing in happening with other apps that I try to watch.

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
reply from Samsung Advisor

Hi Janice, We appreciate your feedback regarding the performance of Smart Hub on your U7900 TV. If you're experiencing freezing, lag, or issues with apps not launching properly, the following steps may help: 1. Reset Smart Hub – This restores Smart Hub to factory settings and can resolve many performance issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub (Note: This will sign you out of all apps and reset Smart Hub preferences.) 2. Check for Firmware Updates – An outdated software version can impact Smart Hub functionality: Home > left directional key > Settings > Support > Software Update > Update Now 3. Run Device Care – This tool helps optimize performance by clearing cached memory and closing background processes: Home > left directional key > Settings > Support > Device Care > Start Device Care If Smart Hub continues to have issues after performing these steps, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support is also available through the ‘Support’ link on our website. ~ Samsung Advisor

Nov 1, 2025
CACTUS
5 out of 5 stars review

By far the best TV I've ever owned!

[This review was collected as part of a promotion.] You never know what you're missing till you get something better. You can see the beads of sweat on an actor's face. The colors are so much more bright and vivid than my old TV. Wish I had done this two years ago!

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
Oct 20, 2025
ConstantCaptions
3 out of 5 stars review

Permanent captions

[This review was collected as part of a promotion.] I'm a longtime diehard Samsung fan so I was happy to be gifted this TV however from day one, there are captions/subtitles for every show. Annoying! I haven't them switched off in the controls. I checked online and some recommended unplugging then plugging back in after a few minutes. No joy so this television is NEVER watched.

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
reply from Samsung Advisor

Hi ConstantCaptions, Thank you for sharing your experience with us. Please ensure captions have been disabled on any connected devices and streaming apps or cable boxes. If you continue to have issues, please ensure are up to date with the latest Firmware. Go to Settings > Support > Software Update > Update Now. If the issue persists, a factory reset may help: Home > left directional key > Settings > All Settings > General & Privacy > Factory Data Reset. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents and additional resources are also available through the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 16, 2025
GsNp667
5 out of 5 stars review

The best bang for your buck.

[This review was collected as part of a promotion.] Transition to it through smart view setup was seamless. Able to save it under my account for warranty then sign in with a new account for my sister in law to control it from her phone. She's extremely happy with it as a gift. Looking to buy more now for upgrades on my 2018 55" model!!

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
Dec 5, 2025
Louie2025
5 out of 5 stars review

Satisfied customer

[This review was collected as part of a promotion.] We love the bright and sharp screen. Our only complaint is that we can't connect a DVD player to the tv. We have Roku plugged in so there's no where to plug in a DVD player. Any suggestions would be appreciated!!

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
Oct 17, 2025
Staezy67
5 out of 5 stars review

I'm switching all of my T.V's to Samsung .

[This review was collected as part of a promotion.] I've enjoyed the quality that the Samsung T.V's have given me. The ease of setup and operation is second to no other tv I have used. I'm switching both my houses and my mother's house's to Samsung. The Samsung streaming on the tv is easy for my elderly mother to use.

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
Dec 20, 2025
SamsungLove
5 out of 5 stars review

Love This TV

[This review was collected as part of a promotion.] As a consumer, I have had a long standing love for Samsung products. Every phone and television for the past 10 years or so, has been a Samsung product. The quality offered never ceases to amaze me. The picture clarity, crisp clear sound, and software support are fantastic.

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
Dec 5, 2025
ANTreu90
3 out of 5 stars review

Picture Skips

[This review was collected as part of a promotion.] Just bought the tv a couple weeks ago, and sometimes while watching tv, the picture skips, repeatedly sometimes. It'll look like a person is going forward and backwards multiple times. Very annoying.

Review from Samsung US
Helpful?6Y0PENN834MD17304274076
reply from Samsung Advisor

Hi ANTreu90, Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback. We recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV 4. Make sure your TV is running the latest firmware (Settings > Support > Software Update) 5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options. If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Advisor

Nov 5, 2025
Markelwife5150
5 out of 5 stars review

SAMSUNG TV

[This review was collected as part of a promotion.] if you're after a 65-inch screen that gives excellent everyday viewingTV shows, movies, streaming, family use with good color and good smart features at a reasonable price, the U8000F hits the mark. If you want ultra-high-end gaming features, extreme HDR brightness, or the absolute best contrast, you might want to spend more and step up into Samsung's QLED or OLED lines.

Review from Samsung US
Helpful?6Y0PENN834MD17304274076