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Customer reviews for Arlo Essential Outdoor Security Camera HD (3rd Gen), 5-Pack for
Arlo Essential Outdoor Security Camera HD (3rd Gen), 5-Pack
4.2 out of 5 stars
stars
30 ratings30 reviews
  1. 5 stars67% (20)
  2. 4 stars17% (5)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star17% (5)
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Showing 1-10 of 30 reviews
Jun 6, 2026
Reviewer name: StephanieH
5 out of 5 stars
5 out of 5 stars review

Good cameras

[This review was collected as part of a promotion.] Great cameras and good quality! They last a while and can survive the out doors. They saved us when we were out of town and checked in on our dogs. We got this cute picture of our relative with our dog

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
Oct 13, 2025
Reviewer name: angelicas105_8729
5 out of 5 stars
5 out of 5 stars review

Is amaizing

[This review was collected as part of a promotion.] This camera is super easy to install. It brings its own adapter to the wall. The application is very friendly. Its sharpness is very good. It makes me calm. My use is to see my pets inside the house but it has more specific use options such as recognizing deliveries, motion sensor to alarm if there is smoke inside the house. It is an excellent option.

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
Nov 24, 2025
Reviewer name: jessicag1374_3058
5 out of 5 stars
5 out of 5 stars review

Super easy to use with lots of great features

[This review was collected as part of a promotion.] This camera has a lot of unexpected features that I didn't know to hope for in an "essential" package. The packaging QR code takes you directly to very easy to follow setup steps and video. The app has mors features than I expected. I really like the settings to arm or disarm as "away" or "at home" as well as the obnoxious siren that would certainly put anyone on their toes who was up to no good. I haven't figured out the exact function/settings of the spotlight but I'm working on it. The mounting kit is super simple and comes with easy setup instructions in the app as well and the cord is just soooo long, you could put this anywhere. I'm not yet certain if I will feel like the monthly subscription is worth it but I'm glad I can use a good amount of the features without it already. This is a modern-looking security device that I'm happy to add to our home safety and peace of mind.

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
Oct 20, 2025
Reviewer name: calvinp16
5 out of 5 stars
5 out of 5 stars review

Love it!

Arlo Essential Indoor Security Camera 2K (3rd Gen - 2025 Release) Great camera! Excellent image quality, very good audio, small and easy to place in strategic spots it even comes with a mount. The app is super easy to connect! Highly recommended! Perfect for workshops and more!

Review from influenster.com
Helpful?5X01JSU3F0Y017295667278
Feb 28, 2026
Reviewer name: MayraR
4 out of 5 stars
4 out of 5 stars review

No more blind spot!

[This review was collected as part of a promotion.] This camera has worked great for a bkind spot that we had. The image is clear day and night. Very easy installation! Small but mighty! My two negatives are that we do have to pay a monthly membership fee which is not high. The swnd negative is that we must have it plugged in for battery. It does connect to wifi which is a plus. The price for the product is very accessible for most.

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
May 2, 2026
Reviewer name: Shawn
1 out of 5 stars
1 out of 5 stars review

Absolute garbage. 1st one failed after 13 months and was out of warranty. Now I changed internet service provders and the cameras cannot switch tonthe new network. After 3 days of arguing with Arlo tech support we were able to prove it was their hardware and there reponse is "so sorry you are out of warranty." Definately pass of these devices.

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hi Shawn,<br /><br />We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo&#64;arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.<br /><br />Best regards,<br />Arlo Team

Feb 6, 2026
Reviewer name: TROY
1 out of 5 stars
1 out of 5 stars review

Do not buy

Do not buy. Unlike previous Arlo cameras you must buy a subscription to record any of the videos. After 30 days you will have to buy to record events such as motion detection etc. it’s a minimum of $18 a moth billed annually. The is $216 days each payment

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hello <br /><br />Thank you for your review. Arlo cameras do not require a subscription to access basic features such as live streaming and motion or audio notifications. However, subscribing unlocks additional features, including 60-day Video History, Advanced Object Detection, Activity Zones, 24/7 Emergency Response, and more.<br /><br />Best Regards,<br />Arlo Team

May 8, 2026
Reviewer name: ginny70
1 out of 5 stars
1 out of 5 stars review

Disappointed!!!!Not what I expected!!!

These cameras are horrible and I’m very disappointed in Arlo. I had the Arlo pro 2 for over 5 yrs and had no trouble from them. I buy this camera system and nothing but problems. They don’t stay charged, go offline, if you use the lights and the sirens that kills the battery power. Just so many problems will not buy again😐Then Arlo Pro 2 monitoring was free now you have to pay☹️😞🫤Will not buy again.

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hi,<br /><br />Thanks for sharing your review. To learn how to extend your Arlo camera&#39;s battery life, read this article: https://kb.arlo.com/291. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. For further assistance, please navigate to Settings &gt; Support in the Arlo App for service options available to you.<br /> <br />We appreciate your patience and understanding.<br /><br />Best regards,<br />Arlo Team

Dec 10, 2025
Reviewer name: BENJAMIN
1 out of 5 stars
1 out of 5 stars review

arlo sucks

cameras go offline, cameras have no color, arlo technical support is terrible and never fixes anything and always refuses to replace. I have opened over 100 tickets. the engineers are unreachable. they have you do same basic troubleshooting over and over again which never works. I bought 3 smart hubs to be right next to cameras and still can't get them working. they charge a fortune for cvr over 100\month. nothing ever works. 1 device is offline for no reason right now and another has no color. they lose color during daytime all the time.

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hi Benjamin,<br /><br />We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo&#64;arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.<br /><br />Best regards,<br />Arlo Team

Dec 31, 2025
Reviewer name: Misty
1 out of 5 stars
1 out of 5 stars review

cameras are great till the free trial is over, then unless you subscribe to a plan, you can not see any recordings, only live feed

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hi Misty,<br /><br />Thanks for your feedback. We will share your feedback with the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312. <br /><br />We appreciate your support and understanding.<br /><br />Best regards,<br />Arlo Team