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Customer reviews for Arlo Essential Outdoor Security Camera HD (3rd Gen), 5-Pack for
Arlo Essential Outdoor Security Camera HD (3rd Gen), 5-Pack
4.2 out of 5 stars
stars
30 ratings30 reviews
  1. 5 stars67% (20)
  2. 4 stars17% (5)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star17% (5)
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Showing 1-10 of 30 reviews
Jun 6, 2026
StephanieH
5 out of 5 stars
5 out of 5 stars review

Good cameras

[This review was collected as part of a promotion.] Great cameras and good quality! They last a while and can survive the out doors. They saved us when we were out of town and checked in on our dogs. We got this cute picture of our relative with our dog

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
Oct 26, 2025
littlehamster_9110
5 out of 5 stars
5 out of 5 stars review

This is what you need for a basic standard securit

[This review was collected as part of a promotion.] This Arlo Essential Security Camera is great, you can zoom in, night vision is clear, it s easy to set up. The app let you download videos and picture to your phone. You can schedule when to activate alert. Oh, and in the app, you can flip the screen 180° in case you need to hang the camera upside down, this is great feature. I wish it would have extra wall mount brackets.

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
Nov 4, 2025
meganl276_1722
5 out of 5 stars
5 out of 5 stars review

Great quality camera w/customizations

[This review was collected as part of a promotion.] I really like how easy it was to set up. There’s customization for areas of interest and it can be set to not alarm when known cars or people show up. It’s also connected to emergency services which is super cool! The camera quality is very good, wide range of view and clear at night! It will work without a subscription but you won’t have all the bells and whistles. A sub would definitely be worth it if you had a full outdoor camera set up since you can have one for unlimited amount of cameras.

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
Sep 23, 2025
macw2_7472
5 out of 5 stars
5 out of 5 stars review

Amazing indoor Security Camera

[This review was collected as part of a promotion.] I have received this product for free from influenster to try it out and say my honest opinion. I want to start by saying that this camera is truly amazing. The privacy shield gives peace of mind, and the noise-canceling two-way audio is excellent. Live streaming is fluid, and night vision is clear. Notifications are prompt, and the setup was simple. All in all, this is an excellent security camera that I would suggest to anybody. Also , it's provide high quality vedio

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
Feb 28, 2026
MayraR
4 out of 5 stars
4 out of 5 stars review

No more blind spot!

[This review was collected as part of a promotion.] This camera has worked great for a bkind spot that we had. The image is clear day and night. Very easy installation! Small but mighty! My two negatives are that we do have to pay a monthly membership fee which is not high. The swnd negative is that we must have it plugged in for battery. It does connect to wifi which is a plus. The price for the product is very accessible for most.

Review from Arlo Technologies, Inc.
Helpful?5X01JSU3F0Y017295667278
Feb 6, 2026
TROY
1 out of 5 stars
1 out of 5 stars review

Do not buy

Do not buy. Unlike previous Arlo cameras you must buy a subscription to record any of the videos. After 30 days you will have to buy to record events such as motion detection etc. it’s a minimum of $18 a moth billed annually. The is $216 days each payment

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hello <br /><br />Thank you for your review. Arlo cameras do not require a subscription to access basic features such as live streaming and motion or audio notifications. However, subscribing unlocks additional features, including 60-day Video History, Advanced Object Detection, Activity Zones, 24/7 Emergency Response, and more.<br /><br />Best Regards,<br />Arlo Team

Dec 10, 2025
BENJAMIN
1 out of 5 stars
1 out of 5 stars review

arlo sucks

cameras go offline, cameras have no color, arlo technical support is terrible and never fixes anything and always refuses to replace. I have opened over 100 tickets. the engineers are unreachable. they have you do same basic troubleshooting over and over again which never works. I bought 3 smart hubs to be right next to cameras and still can't get them working. they charge a fortune for cvr over 100\month. nothing ever works. 1 device is offline for no reason right now and another has no color. they lose color during daytime all the time.

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hi Benjamin,<br /><br />We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo&#64;arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.<br /><br />Best regards,<br />Arlo Team

Dec 31, 2025
Misty
1 out of 5 stars
1 out of 5 stars review

cameras are great till the free trial is over, then unless you subscribe to a plan, you can not see any recordings, only live feed

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hi Misty,<br /><br />Thanks for your feedback. We will share your feedback with the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312. <br /><br />We appreciate your support and understanding.<br /><br />Best regards,<br />Arlo Team

May 8, 2026
ginny70
1 out of 5 stars
1 out of 5 stars review

Disappointed!!!!Not what I expected!!!

These cameras are horrible and I’m very disappointed in Arlo. I had the Arlo pro 2 for over 5 yrs and had no trouble from them. I buy this camera system and nothing but problems. They don’t stay charged, go offline, if you use the lights and the sirens that kills the battery power. Just so many problems will not buy again😐Then Arlo Pro 2 monitoring was free now you have to pay☹️😞🫤Will not buy again.

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hi,<br /><br />Thanks for sharing your review. To learn how to extend your Arlo camera&#39;s battery life, read this article: https://kb.arlo.com/291. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. For further assistance, please navigate to Settings &gt; Support in the Arlo App for service options available to you.<br /> <br />We appreciate your patience and understanding.<br /><br />Best regards,<br />Arlo Team

May 2, 2026
Shawn
1 out of 5 stars
1 out of 5 stars review

Absolute garbage. 1st one failed after 13 months and was out of warranty. Now I changed internet service provders and the cameras cannot switch tonthe new network. After 3 days of arguing with Arlo tech support we were able to prove it was their hardware and there reponse is "so sorry you are out of warranty." Definately pass of these devices.

Helpful?5X01JSU3F0Y017295667278
reply from Arlo Team

Hi Shawn,<br /><br />We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo&#64;arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.<br /><br />Best regards,<br />Arlo Team