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Customer reviews for Gateway 15.6" FHD IPS 2-in-1 Convertible Touchscreen Laptop | Windows 11S | Intel Processor | 4GB RAM | 128GB eMMC | 1-Year M365 Subscription | 2-Year Limited Warranty for
Gateway 15.6" FHD IPS 2-in-1 Convertible Touchscreen Laptop | Windows 11S | Intel Processor | 4GB RAM | 128GB eMMC | 1-Year M365 Subscription | 2-Year Limited Warranty
4.2 out of 5 stars
stars
15 ratings15 reviews
  1. 5 stars73% (11)
  2. 4 stars0% (0)
  3. 3 stars13% (2)
  4. 2 stars0% (0)
  5. 1 star13% (2)
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Showing 1-10 of 15 reviews
May 28, 2026
anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Unfortunately, I have had nothing but bad luck with the gateway laptop. Apparently the battery is low and it only will stay on working plugged up. I have sent one laptop to the company and they returned with another 1. And now I'm having the same issue with this one..

Review from walmart.com
Helpful?15RCKMRAK5KJ17279409444
Apr 29, 2026
Lisa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for the price

[This review was collected as part of a promotion.] Great computer for what I paid for it %26 it came with a year of Microsoft Office which was worth what I paid for the computer. Im satisfied..

Review from walmart.com
Helpful?15RCKMRAK5KJ17279409444
Jan 19, 2026
anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

very nice

An awesome laptop. I won't be able to include pics, like I usually do, because I shipped directly to my daughter in another state %26 the laptop will be my grand daughters graduation gift in May. She will love it

Review from walmart.com
Helpful?15RCKMRAK5KJ17279409444
Nov 25, 2025
Brooke
5 out of 5 stars
5 out of 5 stars review

Exactly what I needed

Really happy with this laptop so far. The screen looks great, the touchscreen works smoothly, and I love being able to flip it into tablet mode when I need to. It handles everyday stuff like streaming and browsing without any issues. Overall, a solid laptop for the price.

Review from GatewayUSA.com
Helpful?15RCKMRAK5KJ17279409444
Nov 24, 2025
JN1980
5 out of 5 stars
5 out of 5 stars review

I love the 2 in 1 feature

I bought this a couple of weeks ago and its perfect for traveling. I am currently visiting family in Texas and this has come in so handy especially with 3 little ones running around. I can easily go from light work mode straight into tablet mode for drawing with the little ones. Its also perfect for standing up and watching movies.

Review from GatewayUSA.com
Helpful?15RCKMRAK5KJ17279409444
Dec 11, 2025
Hammer1
5 out of 5 stars
5 out of 5 stars review

Great 2-1 function

This Gateway 15.6” 2-in-1 is an ultra-budget convertible laptop with a large touchscreen and flexible hinge that lets you use it like a tablet or traditional laptop. It's aimed at basic users — students, casual browsing, media, and light productivity.

Helpful?15RCKMRAK5KJ17279409444
Nov 25, 2025
BRITTNEY
5 out of 5 stars
5 out of 5 stars review

Great 2-in-1 for the price

Absolutely love this laptop! The 15.6" touchscreen is bright and responsive, and the 2-in-1 design makes it super versatile for all types of tasks, and the included 1-year Microsoft 365 subscription is a great bonus. Plus, the 2-year warranty gives extra peace of mind. Overall, an amazing value for the price — highly recommend!

Helpful?15RCKMRAK5KJ17279409444
Nov 15, 2025
Bryant
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Tiny keyboard / keys

Sloowww. Set up process was 2 hours. Keys are tiny. Shift key is small like others. Not has nice as the previous Gateway I purchased. Overall, thumbs down on this but I only use it for browsing/ shopping.

Review from walmart.com
Helpful?15RCKMRAK5KJ17279409444
May 22, 2026
Shamaura
3 out of 5 stars
3 out of 5 stars review

Quality is missing

Ordering and shipping is fine. The quality of the laptop is questionable. I like the size and the price of the laptop. The sound quality is not good! Despite being new, the internet service lags. It will do for now.

Helpful?15RCKMRAK5KJ17279409444
reply from Gateway Team

Hello,<br /><br />Thank you for your honest feedback. We&#39;re sorry to hear that our product&#39;s quality and internet speed didn&#39;t meet your expectations. Please reach out to our support team and we can help you troubleshoot the internet speed. You can connect to us via:<br /><br />- Live Chat: www.gatewayusa.com<br />- Phone: &#43;1 (877) 777-0649 <br />- Email: support&#64;gatewayusa.com. <br /><br />Best regards,

Nov 21, 2025
anonymous
1 out of 5 stars
1 out of 5 stars review

Does not have Office as advertised

Description of laptop on Sams Club app says it has 1 year of Office. A small card in the box with the laptop says it has 1 year of Office. After booting up the laptop and signing into Microsoft account, Office365 did not activate. So I bought Sams Club Office 2024 to get a permanent desktop copy of Office. But Office only comes up as an online copy. This is infuriating. Sams Club, Gateway, and Microsoft did not deliver on their written promises.

Helpful?15RCKMRAK5KJ17279409444
reply from Gateway Team

Hello,<br /><br />We sincerely apologize for the inconvenience, please reach out to us via chat on www.gatewayusa.com, by phone at 1-877-777-0649 or email us at support&#64;gatewayusa.com. Our agents will assist you.