We’re delighted to hear you’re loving the vivid colors and exceptional picture quality of your LG OLED TV. Thanks for your feedback! 😊

Thank you for your feedback. We’re glad you love the picture quality and understand your concern with the sound. You may want to try the following quick checks: • Make sure Sound Output is set to TV Speaker • Try changing the Sound Mode (Standard, Cinema, AI Sound, etc.) • Check that Volume Leveling / Auto Volume is turned off • If using an external device, confirm HDMI-CEC or optical settings are correct If the issue continues, our team would be happy to assist further. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us through: 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email

We’re thrilled to hear you’re enjoying your OLED77G5WUA! For the best picture quality, using the TV’s calibration settings can really enhance colors and contrast. For any questions or assistance, please reach out to our LG CareQ Team at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also contact us via: • WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp • Chatbot: https://lg-chatbot.com/web/ca?locale=en_CA • Email: https://www.lg.com/ca_en/support/email

Thank you for your great feedback! We’re glad to hear you’re enjoying the amazing picture, easy streaming, and smooth remote experience on your LG OLED65G5WUA.

Hi there! Thank you for your fantastic feedback on the LG OLED77G5WUA TV! We are thrilled to hear you are enjoying the amazing brightness, great design, and excellent performance, even in a brightly lit room. The G5 series features our "Brightness Booster Ultimate" technology and is certified as "Bright Room Ready," specifically designed to provide a stunning OLED picture with vibrant colors and perfect blacks, no matter the ambient lighting. We are delighted this is working so well in your home! Thank you again for choosing LG and for sharing your positive experience! Should you ever have questions or need assistance, please don’t hesitate to reach out to our customer support team at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time.