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Customer reviews for LG 65” Class G5 Series OLED evo AI Smart TV for
LG 65” Class G5 Series OLED evo AI Smart TV
4.8 out of 5 stars
stars727 ratings727 reviews
  1. 5 stars88% (640)
  2. 4 stars8% (60)
  3. 3 stars1% (10)
  4. 2 stars1% (4)
  5. 1 star2% (13)

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Showing 1-10 of 727 reviews
Apr 19, 2026
Shani
5 out of 5 stars review

Verified Purchase

Phenomenal picture & great service

[This review was collected as part of a promotion.] This is such a great TV, and the picture is amazing! The controls are slick and easy to navigate, with the exception of getting out of the home menu back to what I was watching, which I haven’t figured out yet. I’d still recommend.

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
Apr 27, 2026
Anonymous
5 out of 5 stars review

Verified Purchase

Awesome TV

[This review was collected as part of a promotion.] TV is lovely, stand was a bit of a faff to assemble but otherwise straightforward. TV is almost too smart and it's easy to get lost in the complex UI. But the picture quality is brilliant, the colours pop and we're very happy with this purchase.

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
May 11, 2026
Josep CG
5 out of 5 stars review

Verified Purchase

LG G5: The Best TV I’ve Owned… With One Small

[This review was collected as part of a promotion.] After spending some time with the LG G5… honestly, this TV is ridiculous. The picture quality is incredible. Super bright for an OLED, amazing contrast, and colours look much more natural and cinematic than my previous Samsung S90D. Everything just has more depth and realism instead of that overprocessed “wow” effect. Gaming and movies both look stunning, and paired with the Q990D it feels properly premium. Now the honest bit: There is some visible dithering / faint diagonal noise in very dark scenes or bad quality content if you look closely. Apparently it’s a common WOLED thing rather than a fault, but worth mentioning because once you notice it, you notice it. That said… with normal content I barely see it anymore because the TV overall just looks that good. No TV is perfect, but the G5 is easily the best TV I’ve owned so far. 🥰

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
Mar 19, 2026
Paul365111111
5 out of 5 stars review

Verified Purchase

LG OLED65G5W

[This review was collected as part of a promotion.] Amazing picture, contrast is true blacks. I had the E6 and this is on the same level if not better of being the high end tv on a modest to high end budget. If only the new LG sound system was affordable this would be the perfect home cinema set up. Highly recommend.

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
Feb 16, 2026
Sed9888
5 out of 5 stars review

Verified Purchase

Outstanding TV, so much so I bought another one

This is the best TV out there I had the 55" version just before christmas, and so impressed by it the picture quality is honestly second to non, I have the soundbar set up with this one and boy is it good, the 48" one is in our bedroom and again unbeatable picture and sound, My wife is visually impaired, these Tv's allow her to see the tv so much better than the samsung ones we had, so Mr LG thank you my wife is happy and if she is I am

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
Mar 3, 2026
Don C
5 out of 5 stars review

Verified Purchase

Amazing

Loved my 60" Samsung that lasted 13 years and still working. But this LG 77" is levels beyond. The colors, there resolution is unbelievable. Everything is crystal clear. I'm sure the sound is wonderful also but I use a high end Marantz with Klipsch speakers.

Review from lg.com/ca
Helpful?62WJA96T223N17272124983
reply from LG CareQ

We’re so glad to hear you’re loving the picture quality and resolution—it’s great to know it’s making your viewing experience crystal clear. Should you ever have questions or need any assistance, don’t hesitate to reach out. Our LG CareQ Team is available at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time, or online at https://www.lg.com/ca_en/support/contact-us/ .

Mar 2, 2026
Magda and Adam
5 out of 5 stars review

Verified Purchase

Great TV!

[This review was collected as part of a promotion.] I recently bought the LG OLED65G54LW TV, and I’m thrilled with it! The sleek design looks great in my living room, and the picture quality is stunning. The OLED display offers deep blacks and vibrant colors, making movies and shows truly come alive. The sound quality is impressive too, with rich audio that enhances the viewing experience. I also appreciate the user-friendly webOS platform, which provides easy access to all my favorite streaming services. Overall, this TV is a fantastic investment, combining exceptional visuals, great sound, and stylish design. I highly recommend it!

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
Mar 11, 2026
Anonymous
4 out of 5 stars review

Verified Purchase

Great tv - Remote Control not so much!

[This review was collected as part of a promotion.] The picture quality and sound are excellent. Set up quite easy. But I find the "Magic" remote control trolley unnecessarily complicated and confusing. I have 3 other tvs and the controls are much simpler with dedicated fast forward,rewind, pause and stop buttons. Also the on line user manual has very limited information - I had to resort to searching for YouTube videos to fathom it out.

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
Feb 14, 2026
Swain9
2 out of 5 stars review

Verified Purchase

Fabulous picture but sound drops out to nice or tw

[This review was collected as part of a promotion.] Fabulous picture, easy to set up…… but it’s going to be returned shortly. The sound drops out while watching tv and will not come back on until you fully unplug the tv and wait a couple of minutes until turning it back on. I have tried everything! This is a very expensive purchase and I expected better. It’s so so very frustrating.

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
reply from LG Electronics UK

Thank you for sharing your feedback on the LG OLED55G56LS. We’re really pleased to hear that you’re happy with the picture quality and found the setup straightforward, but we’re genuinely sorry to learn about the sound issue you’ve experienced. We completely understand how frustrating it must be to have the audio drop out, especially on a premium TV where you expect everything to work flawlessly. The behaviour you’ve described isn’t typical, and it’s certainly not the experience we want you to have. In some cases, intermittent sound loss can be related to software settings, external device connections, or firmware, but having to unplug the TV to restore audio is understandably inconvenient. Before you proceed with returning it, we’d really appreciate the opportunity to help. If you’re willing, please reach out to our customer support team on 0344 847 5454 with your model details and setup information (for example, whether you’re using external devices or a soundbar). We can guide you through targeted troubleshooting or arrange further inspection if needed. We truly value your feedback and hope we can resolve this quickly so you can enjoy your TV the way it was meant to be enjoyed.

May 25, 2026
W Wright
1 out of 5 stars review

Verified Purchase

Very disappointed

[This review was collected as part of a promotion.] Having saved for a premium OLED for premium money, I was disappointed to find the the lower left and right bevels that go around the OLED has come away from the internal display. I suspect the adhesive has come away from both sizes. I am getting a new one sent out but when the time frame is "when there in stock" it feels like I am left in Limbo waiting for an email at some point in time on someday. Very disappointing for a premium OLED that obviously has serious quality control issues. I'm within my 30 day cancellation timeframe under the consumer goods act of 2015 so I might just ask for a refund and get a Samsung QD-OLED.

Review from lg.com/uk
Helpful?62WJA96T223N17272124983
reply from LG Electronics UK

Good morning, We’re sorry to hear about the issue you’ve experienced with your OLED55G56LS, especially given this was a premium purchase you were looking forward to enjoying. We understand how frustrating it is when a replacement timeline is unclear, and we appreciate how this situation has left you feeling in limbo. This is not the experience we want for our customers. If you would like this looked into further or want to discuss your options, please contact our LG Support Team on 0344 847 5454 and they’ll be happy to help.