I have really liked my Bio Bobsweep. It was easy to set up and it has been easy to use. I find that is does a good job cleaning. I love the fact that it seamlessly moves from carpet to LVP to area rugs with no problem. I just hit start and it vacuums the entire level with no issues. I also like the automatic emptying feature.

The vacuum worked great for the first month and half . I bought it new Dec. 4 2025 Then it went offline and won't reconnect. I have texted and talked to the customer service department and they can't get it to go back online either. They told me to contact my internet provider. I did that and the service department of my router. They couldn't get it back online either. Now bobsweep wants me to send it back to them and pay half off the freight fees and it could take three to four weeks for them to check it out to either repair it or replace it. 7

The Bio was delivered quickly and undamaged. We are moving and no internet in the new place so I used my Ipad Pro hotspot for a router, downloaded the app on my phone and it all worked flawlessly. 'Bob' our new robot was up and running in vaccum mode in just a few minutes. We have a mix of area rugs and hardwood floors which Bob handled with no issues. With the app you can map out do not enter areas and keep track of how much of your room Bob has discovered. Absolutely love the auto home feature and self emptying with no intervention on my part. This machine feels good, looks good and most importantly works good. I would buy again. We love our new mechanical pet, Bob.

Initially I was very skeptical of the ability of a machine to sweep and mop the floors as good as a human being. Surprisingly the sweeper not only swept better but did a good job on the mopping too! It has made my floors shine and are literally squeaky clean, my feet squeak when I walk on the freshly swept/mopped floor. I did run into an issue where the mop feature kept giving me errors and would not mop so I contacted customer service for assistance. The representative was extremely helpful, polite, respectful and very professional while resolving the issue. The customer representative, Vera C., resolved my issue quickly and sent me a replacement part within 24 hours of my call. In addition, Vera followed up the next day to let me know the part was shipped and then followed up a second time after I received the part to make sure the part worked as expected and I had no other issues. Since I worked in the customer service sector I can honestly state from my own experience that Vera C provided excellent customer service and the company responded to the issue quickly without any hassles! Kudo's to Vera C and bObsweep company for an excellent product and excellent customer support!!

Purchased February 2026. Took a week to finally connect to WIFI, broke after three days of use. Constantly got stuck places. I purchased the Allstate protection plan, however I'm still under warranty. Tell me how Biosweep is sending me replacement part by replacement part. After two shipments that took over two weeks each, I've requested a new unit. It's April and the unit has been in use three. times. Anyways, if it breaks good luck,

So far we are loving it! We wanted to invest in something that will help manage our dog hair… we have a floofy Samoyed. It is not as great with his hair as I'm sure it is with shorter dog hair, but it has definitely been helpful. We just have to cut the brush and wheels free every couple days. But I love that I can set a schedule and let it do its thing, and that it maps out the house so I doesn't run into as many things or gets stuck. I've only tried the mop function once, but excited to have that as a feature too, lord knows I need all the help in the cleaning department I can get.

This thing has been a semi-miracle for me. I use it for vacuuming and mopping my mostly tile and wood floors along with my area rugs. It doesn't work with the little microfiber bathmat rugs I put around for my dog, but I wouldn't expect it to. Just pick those up while it is running. As for the mopping function, it is very effective, but if you have a messy floor, spray some cleaner onto the floor before running it in the mopping mode. I live in a hard-water area so use distilled water in it. But I must say, I love this as my first robovac.

Has worked great for us so far! Definitely helps make cleaning easier with a house full of kids and a nasty dog

Impressed with how well this thing picks up dog hair and foot traffic dirt. I only have to use it ever couple of days

Absolutely worth it! I was very skeptical, had it since Christmas would recommend it 100%. I've got 2 cats and a dog. I've had a Roomba in the past, this is so much better.