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Customer reviews for Bentgo Kids Leak-Proof Lunch Box & Water Bottle Set for
Bentgo Kids Leak-Proof Lunch Box & Water Bottle Set
4.7 out of 5 stars
stars
852 ratings852 reviews
  1. 5 stars78% (666)
  2. 4 stars15% (126)
  3. 3 stars3% (29)
  4. 2 stars1% (10)
  5. 1 star2% (21)
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Showing 451-460 of 852 reviews
Nov 23, 2023
Mom567
4 out of 5 stars review

Mostly Great!

We love this lunchbox. My daughter uses it for lunch and it's very convenient and she can open it and close it herself. Easy to pack, easy to clean, for the most part. We have only one issue where we got mold forming on the seal and had difficulty cleaning it off. When we did find something that would get it off, the rubber started wearing off. Customer service has been great with cleaning suggestions and is sending us a replacement right now. If we didn't have the mold issue I'd be giving it a 5!

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Jul 1, 2023
EricaL1217
5 out of 5 stars review

Amazing customer service!!

These lunch boxes are awesome by themselves. Perfect for school or even a trip to the beach. But the Bentgo customer service truly adds to this. I recently reached out about some mold that had begun showing on the rubber/silicon seals on the inside lid. They quickly got back to me with some suggested cleaning options. When those still didn’t work, they sent me a new box, expedited shipping. I only emailed looking for advice. I’m seriously impressed with how it all was handled!

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Dec 16, 2023
Vivaceconfuoco
5 out of 5 stars review

Great lunch box that lasts years!!

I have a few of these lunch boxes for my 2 young children. Not only do we use them for lunch but we take them while we travel as snack boxes on to go! We even take them out to eat and put the leftovers in to save on the plastic take away containers! They are just the right size for the portion sizes kids need. They also stand behind their products and how many companies do that now days? They are also aligned with community out reach. These are companies that I will continue to come back to. They think about the lifetime of their products and they are thinking about their contributions to community and the broader w.orld. I look forward to seeing if they move down the more sustainable materials route. Overall, great product and company.

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Aug 18, 2022
Helan
5 out of 5 stars review

Great lunch box and even greater customer service!

I had purchased this lunch box a while back and finally started using it not too long ago. After a wash, I left it out to air dry and when I woke up in the morning it had developed mold which stained the top inside of the lunchbox. I have been emailing Bentgo customer service and they have been very helpful and understanding! They are going to send a replacement so that I can safely pack food for my child. Thank you so much Bentgo for being understanding and kind! I will definitely be purchasing your products in the future. The lunchboxes are amazing as well. They are leak proof and can hold so much food and snacks. 10/10 recommend Bentgo for your kiddos!

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Jun 9, 2025
ertr
1 out of 5 stars review

Leaks so bad

We received this as a gift for my daughter, who loves dogs, and it leaks so bad - has ever since we received it. We've even started only filling it halfway with water and it still leaks. It's as if the o-ring seal on the inside of the lid isn't doing its job, even though it is present. Super disappointed with this, especially since this is usually such a good brand.

Review from Bentgo
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reply from Customer Service

Hi E, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Water Bottle leaking. We understand how frustrating this must be, and we want to make it right. This product is backed by our industry-leading 2-year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you promptly and ensure your satisfaction. To help you get the most out of your water bottle, here are some tips and best practices: -Ensure a Tight Seal: Make sure the lid is properly aligned and tightly secured to prevent leaks. Avoid over-tightening, as this could affect the bottle’s performance. -Cleaning and Maintenance: Regularly clean all parts of the bottle, including the lid and straw, using warm soapy water. A bottle brush is ideal for reaching all areas. -Proper Filling: Avoid filling the bottle to the brim. Leave a small gap at the top to prevent liquid from spilling when the lid is closed. Your satisfaction is very important to us, and we’re committed to providing a positive experience with Bentgo. Please don’t hesitate to reach out so we can assist further. Thank you, Jessica Bentgo Support Customer Service

Feb 27, 2019
Sbuck76
5 out of 5 stars review

AMAZING!!!

[This review was collected as part of a promotion.] This is so cute and so perfect for kids lunches!!! My daughter loves taking this with her to school! I love that there are so many different compartments to use and that this is very durable!! Love it!

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May 19, 2023
Lindsay
5 out of 5 stars review

Love it

I have a few of these that I use daily to pack my daughter's lunch. I absolutely love how easy it makes it to plan out what I want to send her with and I don't have to use a bunch of disposable plastics. Had an issue with one of the containers and they were great about helping with a replacement. Great product and great service!

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Aug 21, 2023
TheSalasFamily
5 out of 5 stars review

LIFE CHANGING FOR OUR FAMILY!!

We started purchasing bentgo products for our active on the go kids who have multiple severe food allergies in 2017. Every meal has to be prepped and sent with them-bentgo made this process easy! My three young children are rough on these products but they survive-the few that have broken were given new life thanks to the wonderful warranty bentgo provides! The warranty process is always pleasant with fast results. It doesn't matter which product you choose to purchase as all products are absolute gold!

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Jun 14, 2022
bennbennett
5 out of 5 stars review

Excellent for 3-6 years old

This was a gift and we've used it daily for nearly 2 years now. We take it pretty much everywhere - school lunches, beach trips, family vacations, etc. We even bought an extra liner since we use it so often. I can't recommend enough. Quick tip: keep it clean. We wash ours in the top rack of the dishwasher almost every day, but there are some nooks and crannies where the silicone is that has the potential to get moldy if left in a backpack over the weekend.

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Sep 2, 2023
TheMamaLux
5 out of 5 stars review

Sturdy

I bought this a year ago for my son to take to farm school with him for lunch. It's held up really well for the past year, and I know how hard farm school is on things. We never had an issue with anything leaking and it is stayed sturdy for the past year. My husband put it in the dishwasher the other day (normally we hand wash) and the outer case seems to have shrunk and will no longer fit the inner tray. Bentgo is honoring the 2 year warranty and has offered replacements in exchange for this review. I'm very happy with this company's product and customer service! Definitely worth every penny!

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