Thank you for sharing your feedback with us. We’re very sorry to hear about your unsatisfactory experience and we would like the opportunity to turn this around.<br /><br />Please reach out to our customer support team with referral number 01684652 so we can look into this matter further and assist you directly.

Hi Walter, thank you for sharing your feedback with us. We&#39;re sorry to hear that the Henckels Cookware set didn’t meet your expectations. Your satisfaction is our highest priority. To help us understand what might be happening and if you’re open to it, please reach out to us directly so we can look into this further for you. Please put “Review” in the subject line and include photos so our team can assess the Cookware and assist you. You can contact us here: https://www.henckels.com/us/warranty-information.html<br />Sincerely,<br />Henckels

Thank you for your feedback, we really appreciate you taking the time to share your experience with the Precision Clad 11-pc Stainless Steel Cookware Set.<br /><br />We’re always looking for ways to improve our products and services, and your input is incredibly important to us.<br /><br />With stainless steel cookware, sticking can sometimes occur if the pan isn’t fully preheated before cooking. A helpful tip is to preheat the pan on medium heat first, then add a small amount of oil before placing food in the pan. This helps create a natural release layer and improves cooking performance.<br /><br />If you further assistance on your cookware, please feel free to reach out to our customer service team at hello&#64;henckels.com, and we’ll be happy to help.<br />